U-Haul Storage of Beckley

Small trailer not good anything going over 55 mph …horrible ride..

This U-Haul is at a good location and the prices are reasonable. The issue I have with them is the employees lack customer service skills. Zach is the only employee that expressed a actual concern for my needs. The 2 older gentlemen that is employed at this location lacks customer service skills and actually leaves you with the impression that they don't want to be bothered. More training is needed in regards to customer service.

Staff was friendly and very helpful. I returned the trailer after hours and used the app which was very easy to use, it guided me step by step on what to do. Will definitely rent from here again.

With the assistance of the 'Moving Help' labor this is the most logical kind of move. To use any of the subcontracted trucking movers will cost you 10 times if not more, and you'll have more damaged and missing items than is humanly possible to tolerate. Made that mistake twice in many moves. Stick to U Haul and their 'Moving Help' loaders and unloading personnel.