U-Haul Storage of Easton

Working out great

I’d rather have Google maps than the map says self I’ve been using Google Google maps for years and I love it

My first experience ever using a storage place. Never again!! I only had the storage for a month and a half, and when I went to get my things out the storage place, my boxes were bitten into. I had mouse droppings all over my things inside my boxes on the outside of my furniture. My shoes in boxes were bitten up by mice. Very terrible experience and my property got damaged. I informed U-Haul about this. They stated to me they were doing an escalation and was going to have this sent to a manager to call me back within 72 hours. I never got a call back here it’s going on almost a month since I complained about the situation, I called back on various occasions and gave them the escalation number which I was provided by a representative and they always say that the number I’m giving them is not a escalation number so what they did with my complaint I have no idea and they always tell me that they can’t transfer me to a manager they have to call me back within 72 hours and that goes nowhere. Ridiculous. I wouldn’t recommend this place to nobody unless you want damage property, and possessions U-Haul storage does not effectively communicate with you. It’s been a bad experience from the get-go.