547 W Columbia Ln, Provo, UT 84604
Claim your business to:
Get my free quote
Enter route details for best prices
This is a direct complaint against the manager of the U-Haul Alaska laska! They told me they had a product that would work with my truck, it did not work with my truck! I took product back to the store in same or better condition, the very next day!!!! Alaska refused to refund my money! I no longer have the product! To my knowledge it is still at the U-Haul store! I even offered to wait for my refund until they sold the product again and Alaska still refuses to refund my money!!! This lack of kindness and horrible customer service has forever turned me away from ever using a U-Haul ever again! Just be kind!!!!!!
If I could give this a zero I would, I will tell my family, my friends to never never go here and when I say here I mean the whole U-Haul business, they lied to me about a product and refuse to refund my money. They have the product at the store and still refuse to refund my money zero stars
I will never do business here. I will tell all my family and my friends never to do business at U-Haul. I have bought a trailer hitch. They lied to me about what the product fit m. It didn’t fit. They told me it was a specific brand it wasn’t. I went to take it back. They would not refund my money. I talk to Alaska, laska. Very rude will never do business at U-Haul ever .I left my hitch at the store, and they still refuse to refund my money.
Had these guys add some electrical wiring for my trailer and they ended up messing up my running lights and caused a lot of extra work for a auto shop to correct the problem they created.