U-Pack

Everything was great! Very seamless, drivers were all friendly and helpful, and everything was completed as expected. Didn't have any issues scheduling either pickup (in Seattle) or delivery (in Weymouth, MA). I would definitely use them again!

I've used ABF U-Pack trailers four times over 20 years for long-distance moves and they've always been great. Their prices are always much more affordable than full-service movers and I love that they can guarantee a delivery date. Just make sure you hire moving labor who really knows how to pack a truck well - because it's a freight trailer, it's a rough ride, so if your stuff isn't loaded into the truck efficiently, it could get damaged. The only time I've had an issue with this was when the moving labor was inexperienced.

I have used Upack twice in two years. Both occasions, they were quite responsive and very professional. both were interstate moves. first in May 2021 from Atlanta to Cambridge Massachusetts and this June 2023 from Cambridge to Hershey Pennsylvania. My stuff got to their destination intact the only things that got damaged during the second move were stuff which the moving company I used to move my stuff from Cambridge to Hershey (its difficult to get the permit required for the relocubes to be dropped off in very big cities so I had to take my stuff to their depot in West Bridgewater, MA) packed roughly. The local moving company placed heavy stuff (an adult bicycle) on light boxes marked FRAGILE!. Otherwise, my stuff arrived in good shape and timely too. Staff were all polite and professional. The icing on the cake is their 1 month free storage from the day your stuff arrives your destination, which comes in handy if you are yet to find a place to rent or buy. Means you can comfortably stay in a hotel or Airbnb without worrying about your stuff. I used the free storage during both moves.

Horrible customer service. They do what they want, when they want. My nieces and nephews are better communicators than the unfortunate souls who answer the phones. Never again!

This was my first cross country move as an adult, and I was very nervous about having to possibly hitch my car to a uhaul and drive it through mountains, moving from FL to MA. So when I found out about pods and services like then I was very interested.

UPack had some of the best reviews of the industry, and were definitely cheaper than services like PODS (3.5k vs 2k.) Super easy to book, very responsive, and came right when I needed them. My only complaint was that it rained the day before they dropped off, and there was some water damage to one of my boxes pressed right up to the doors. So keep that in mind.

Otherwise, great service!