49 Green Mountain Dr, Cohoes, NY 12047
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U-PAC would have been more helpful if they let me know that when delivering to a storage unit that the storage places will NOTallow trailers on their property overnight. Unfortunately UPAC gives a range of dates they will be there so you are not able to coordinate an exact date/time with them and a storage facility. They had to drop the trailer at their fright yard 45 minutes from where my storage facility was. I then had to rent a uhaul, unload and load into the uhaul then drive it to storage facility and unload the uhaul. On the front end of the trip they were unable to get the trailer up my driveway so had to leave the trailer in the road 150 ft from my home. I had to load up a uhaul and drive the 150 ft and unload into the trailer. While none of this is UPACs fault, it would have been useful info upfront. It wound up costing me way more in the end. They did get my property from NY to Savanah in one piece but it was the move from hell!
UPDATE: after posting this review UPACK contacted me and refunded a small portion of the fee. More importantly, they indicated that they will take my comments to ensure that potential customers have more information to make informed decisions about how best to make their move smoothly. Unexpected response from UPACK and much appreciated. Cant say that about many companies these days. Thanks UPACK
I was moving from New York to North Carolina and U-Pack was FANTASTIC!!!! The price was phenomenal and service was even better. They were there when they said, and just made it extremely easy and worry free! Would highly recommend them. From customer service to the drivers...top notch!
Easy long distance move. Good communication throughout the process.
We would use them again.
Everything was easy and no issues came up. If I ever move again (hopefully not), I will use U-Pack again.