U-Pack

We just moved across the States,If we’ll move again in the future, still U-pack!! The people who served for us was very nice!! Thank you!

Overall, we had a great experience with using ABF U-Pack. We are military and used them for a full do-it-yourself (DITY) move. We filled an entire 28' trailer which easily handled our weight requirement needs and was over $1500 cheaper than some of the other moving options we were looking at. The service was great on both ends of the trip. They were very easy to reach and helpful whenever I called. Would recommend and use them again!

It was such a great experience to use U-Pack for my long distance moving. I used to utilize a trailer (decent size) attached to my car, which made my car significantly slow down so I can't speed up to even speed allowance on highway (Of course, a lot more gas needed at a given distance). And, there are several other advantages to use U-Pack like being extremely convenient due to door to door delivery, a quite decent space of U-Pack container, very helpful representatives, good truck drivers being very punctual. I definitely recommend U-Pack to people who have to deal with long distance moving. Thumbs up!!

'I ordered a 3.5 ton Heat Pump condenser on July 17th. The product was shipped timely with an unreliable freight company, ABF Freight Company.
The shipping terminal in Kinston, NC received the shipment at 8AM Friday the 24th of July and were not going to deliver it until July 30th, because they only had one truck with a lift gate. Lisa at the Kinston Terminal, required I get permission from AC Wholesalers to pick up from the terminal dock. I called, and got an email with a statement approving pick up from the terminal. I gave a copy of the email and paid to my installers $100 to drive 180 miles only to find out the ABF would not release the shipment to them. ABF failed to inform me that I personally had to pick the shipment up!!! I then had to drive the same 180 miles to pick the shipment up.
This whole experience of buying from AC Wholesalers was spoiled because of the shipper they chose. The Kinston Terminal representative, Lisa, tried her best to be rude, non-helpful and uncaring about doing a good job.
I hope to be reimbursed for the $35 I paid for a lift gate delivery, but probably will not. The ABF terminal in Kinston should not get paid for non-delivery, but I am told they will get their payment anyway.' So why should they care if they give good service!!

P.S Only, Carlton apologized for the inconvenience ABF caused.