U-Pack

We used U-pack to move about 1,100 miles and would recommend them to anybody. If you are thinking about hiring U-pack (which is run by ABF Freight), then make sure you understand how the service works.

Scheduling is done over the phone. They will estimate the amount of space needed in a moving trailer based on how big your current home or apartment is. The price will later be adjusted up or down if you use more or less space, at a fixed rate per foot of the trailer. This is an excellent feature. You can pay a bit extra for faster delivery and a guaranteed delivery date - this is one of the bigger advantages of working with U-pack.

U-pack will bring a moving trailer to your home on the scheduled day, leave it there, and then pick it up after you've loaded it. The same is true of delivery. You will be able to track your moving trailer (like a package) once it leaves the local terminal.

Communication is key with this company, and in our experience, they are very good at it. Making the reservation over the phone was a breeze. The dispatchers on both ends of the move (the ones you tell to pick up the trailer after loading/unloading) were friendly, direct, and helpful. Both drivers (the ones who drop off the trailer on each end) were great.

You can save a lot of money with U-pack but there are two costs to keep an eye on. One is moving blankets. The other is hiring professional crews to load and unload for you, which you should do unless you are moving a relatively small number of belongings.

For us, the hard part was finding a crew to load who could safely and efficiently use the full vertical space in the trailer.

If you're thinking about using U-pack for a large interstate move, here are the pros and cons.

PROs: competitive pricing that adjusts based on your actual load, great communication, guaranteed delivery date (with small fee).

CONs: You need to work with three companies instead of one, your loading crew must be top-notch, renting/buying moving blankets may be a minor headache.

Great experience. Wonderful people to work with - from customer service to the terminal staff to the drivers - all were extremely helpful, professional and responsive.

Thanks for making a stressful time less stressful !

Michigan to Idaho Very reliable. punctual. Goods arrived in excellent condition. 2 months of storage.
reasonable cost.