U-Pack

I was researching options for a move out-of-state. I received 2 emailed estimates from this company on the same day; oneaarived early AM, and the other in the late afternoon. The 2nd one was over $1000 MORE than the first, based on the same information. The 1st estimate showed no move date; the 2nd one referenced a move date 5 months BEFORE the date I gave. If an estimate is this hit & miss, I can't imagine what would happen in the actual move...but I CAN imagine it would be a nightmare! NOPE.

We recently used U-Pack to move a relative from MN to SC. Due to many unknowns about when the relative would be ready, we had to change our moving dates multiple times as well as the drop off location. U-Pack was always helpful and flexible and best of all when you called their number you spoke directly to a knowledgeable and helpful person. During the move U-Pack was very communicative with updates and the trailer was delivered on time. I was very pleased with both the cost of the move and the performance of U-Pack. As I mentioned they have first class customer service. How many times do you call a company and talk to a real person. So refreshing!!!!

We recently moved from the west coast to the Midwest. Probably one of the most difficult parts of the move was deciding how to get our stuff to the new house. We were very pleased with our decision to use U-pack. We were expecting many of our items to be damaged or broken and everything arrived unharmed. My only frustration is that the closest they would drop the trailer was over an hour away. We had to then rent a uhaul, unload our stuff from the trailer and reload into the uhaul, and then finally unload again at the new house. Sounds like this would not have been an issue if we lived in a bigger town though. Communication with them was great and we highly recommend using them!