Uac Moving Company Babylon

We hired this company to move our belongings from a pod into our apartment. First they arrived at 2:15pm when they were supposed to arrive by 1pm and when 5pm came they told my husband they would not be moving the last 3 pieces of furniture from the pod, they said they were too big. They had already moved other pieces that were approx the same size so he really didn't understand what the issue was especially as one of the pieces was our dining room table, of which the legs were already removed, so it was just the tabletop. Another piece was the lower half of the hutch, which was empty, and the top half had already been moved into the apartment, it's also approx the same size as two of the dressers they had previously moved. The last piece was a cabinet that is narrow but about 6' tall, it too was empty. When my husband called to speak to our contact, who we made all the arrangements with, he asked him okay so what do we do now, thinking they would maybe suggest sending another crew but he had the audacity to tell my husband to sell the furniture!! To add insult to injury they never even attempted to move the furniture, it never even left the pod, they didn't even try. I can only imagine that because it was nearing 5pm they just wanted to go home. At least we know better, when it's time to unload our 2nd pod in the next couple of weeks it won't be them we're calling.There are many moving companies out there that we could have gone with but we chose this company because of the stellar reviews we read, but now I realize that anyone can leave a review, even family or friends. Sadly this will not be a stellar review, just an honest one.

Update 5/31/21 - We ended up calling College Hunks Movers and 2 men came out to have a look and had the last 3 pieces moved out of the pod and into the apartment in just about an hour. We were so thrilled we are going to have them come to unload pod #2. As I said earlier UAC could have had the job of pod #2 but they screwed up big time.

Alex's team is phenomenal!!!! They made our move so easy and took excellent care of our things. Highly recommend!