Unit2Go

Excellent service!

These guys were top notch and I 100% recommend them to anybody in Nassau or Suffolk that needs a pod for moving or any other purpose. The driver can handle the truck like he's driving a Honda Civic too!

We used Unit2Go to move and kept the unit almost 2 months, as we were slow loading and unloading. The original placement, the 10 mile move, and the final unit removal all went GREAT! The driver maneuvered the unit into a very tight location at the new house which made unloading easier. I fully recommend this local company! Alan D Wading River

Prompt delivery of the box. Excellent delivery guy with a friendly smile. Plenty of room for my belongings.

If I could give zero or negative stars I would have. For the love of god DO NOT USE THIS COMPANY. They were recommended by serv pro who is doing the rehab work on my house. I was told that 'we use them all the time and they're great.' I didn't want it to be on the driveway for fear of damaging since they will be sliding it off and they only have a huge truck to deliver it on. 16,000 lbs will definitely make an indent on a on a brand new driveway.

So today is the day when the work starts. Units 2 go said they could be here no earlier than Tuesday between 11-4. At 10am the serv pro representative calls and receives an estimate that they will be there around 2pm. 4pm rolls around no one has come. We have all the stuff for the storage unit out on the driveway waiting for this company to come. I call the guy Tom and he said we are getting the unit from riverhead and then will be out to you. They hadn't even picked up the unit yet to deliver it. They FINALLY get to my house at 5:30pm and that's where the real fun starts.

The driver comes over and asks where we want it. I tell him we are planning to put it on they lawn (common practice for people who don't want it on their driveway). I tell him where our cesspool is (it can't go over that for fear of collapsing it) and show him a space that is plenty big enough for it. He gets a bit snippy and asks why it's not going on the driveway. He then says he's not sure about the spot on the grass cause he's afraid of getting stuck. I tell him it's mostly tree roots in that area and it should be fine, but if he tries and doesn't feel comfortable maybe we can figure something else out. His response is that he simply walks away without saying anything to me and I get very frustrated. I go inside to see the amazing crew that was doing the demolition on the house to ask one of them to talk to him as I'm annoyed and he seems to not be responding well to me. I have gotten attitudes like this before because I'm a woman, and I wasn't willing to put up with it after an already long day. One gentleman goes over and reports back that he is calling his boss.

The next thing I see is this guy turning the truck around. The new direction he was facing matches my suggestion about how he should back into the area. The crew and I thought that he was getting ready to try so they start moving their vans out of the way, but HE JUST KEEPS DRIVING!!! Leaving us with a driveway full of stuff and NEVER SAYING ANYTHING TO US. I've driven large vehicles and have trailered a number of large trailers before and this was not a difficult situation. Apparently he is not only a misogynist, but a terrible driver as well.

I called Tom, the worthless guy that answers the phone. If he's the owner, he is one gem I hope I never encounter again. He said his driver didn't want to do it and that he didn't care that I was left stranded in the dark at 6pm when the legitimate businesses that I could have called were already closed. What an absolute piece of garbage. If he had even just gotten there at the timeframe he indicated to both me and the rep from servpro, I would not be this furious. But I am so disgusted with the completely incompetent staff, the awful customer service, and the unacceptable service that they provided even before the terrible driver drove off.

I called 1-800-pack-rat and it was a seamless delivery. They even have better equipment AND provide a guarantee that they won't damage the driveway. They cared about the experience, were MUCH more professional, AND came through in LESS THAN 14 hours with the delivery! AMAZING! PLEASE do yourself a favor and STAY FAR AWAY from this terrible company!