Universal Relocations Inc

Thats my job place

Happy - Disappointed/Stressed - HAPPY
This is the long review but please make sure you read it as I have given all the pros and cons of the service. How Happy turned into Disappointment
I used thier service to get the custom dining table which was 9 ft by 4ft big. The priya from Chennai offcie hleped to get good estimate and with all my questions. It took while for finalizing all the things as the contract which we need to sign before the shiopment hand over was little confusing with lot of unclear clause. Priya helped me to understand take out unneccesary clauses out.
The real issue started when the order came to NJ. The contract I had signed was supposed to be for door to door service from Mumbai to Long Island NY. The person from NJ office was kept comaplaining that the order is ver heavy and I need to pay $750 extra to recive the door service. That person said its so heavy they need to hire another service and all. I kept in touch with Priya and she was able to convince the NJ office maanger to ship my stuff. Finally my stuff came up to my doors and see who delivered the stuff UNIVERSAL RELOCATIONS truck. Guys who came to drop the stuff off didnt complain aboout the weight of the shipment or anythings. My guess this manager from NJ office was just trying get extra money from me as they know we dont have any optiuion but pay to get the stuff we got from India. But Priya was so helpful in this whole process.
If you are using the service make sure the size and weight of your shipment is inside the contract and you communicate the weight and size in all emails. Thats what saved me $750.

I chose Universal Relocations to ship my used stuffs from US to India. Richard, Sai and their team was very helpful in shipping the packages without any hassles. Special thanks to Thiagu for coordinating and arranging the package delivery with prior notice.

I stored my NJ house contents with them they forced me to a vey expensive insurance company at the end they delivered it after one year to Florida as requested but unfortunately broken bed broken pool table din-at bench broken my expensive mattresses dirty black actually many things were scratched and now I’m getting nothing from this insurance
Stay away I regret it

Universal Relocations were the delivery agents for our household goods sent to the USA from South Africa. They were extremely attentive and we were kept informed at all times of our upcoming delivery. Our items were delivered today and our delivery guys (Mukesh and Martin) could not have been better. They were friendly, organized and unfazed by our driveway. They unpacked all the items we wanted them to and I highly recommend them and UR for the services we used.