Universal Relocations LLC

I have had experience with movers worldwide, having moved from the US-Singapore and then from Singapore to UK during my career. Recently needed the services of a moving company to move some furniture from Chennai to LA. I located Universal Relocations through the expat relocations website and engaged their services. Despite the small size of my requirement Universal was very willing to take on this task. From the beginning, I found their staff to be reasonable and flexible in the negotiations. Their packers showed up on time and did a super job of packing the furniture and their office staff followed through to shipment, status updates, delivery and reassembly of the furniture in LA. Universal is a top notch company in Chennai for expats. They operate to high international standards and I would gladly recommend them to any expat looking to move household goods safely and reliably with a friendly attitude. Their office manager Priya is a star!

DISASTER. This place is careless, unprofessional, unresponsive and above all A THIEF. Very conveniently they told me all my five 23kg packages were stolen from their office. Refund offered was a joke. They don’t answer my calls or respond to any of my questions in an email. FedEx who was part of the mishap isn’t willing to speak to me either due to privacy issue apparently. How do such people manage to live and breathe with a conscience? My valuables and items worth more than $5000 ALL GONE.

I dealt with Universal Relocations for three (3) times. I had used them to ship all my household goods from the USA to India and from India to USA. Also used them domestically within USA. They are very professional and caring. I had always had great stratification and wonderful service. A special Thank You to Priya Kumar, Sales Director at the Chennai branch. She went above & beyond to help me with my needs when i got my stuff from USA to India in clearing the Customs and get it delivered. While shipping it back she also helped me in storing my things in the warehouse before shipping to USA as i had to find a place & settle. I would always go back to them if i need to ship anything internationally as i trust them and recommend them to my friends.

Good Service by Universal Relocations. I shipped 6 boxes from USA to India. Their communication was good throughout despite minor delays. Although the customs department did some minor damage to my stuff but that is outside the scope of Universal Relocations. I would recommend Universal Relocations for moving stuff internationally.

My experience was wonderful, associated were very cordial and helpful in providing information. The only concern I had is the shipment took some time to reach my desktination. Apart from that overall experience was very good. Especially in handling the packages without any damage.