UPakWeShip International Moving and Shipping

UPak's service was top notch from beginning to end—clear communication and follow-up, very responsive, and the shipping experience all unfolded as planned. Very impressed.

We used UPackWeShip for moving our personal items from Western Europe to the Pacific NW in the USA. We were very please with their service on the European side and in the USA.

Great company to work with, both in Europe and the USA. Our goods were picked up October 9 and delivered in the USA December 9. We received notifications to let us know where our goods were in the process. Highly recommend if you are moving to/from Europe.

We recently moved from Utah, USA to Luxembourg using the 20ft container option. It took about 6 weeks from the time we loaded the container to the day it arrived at our new home. It could have been as short as 4 weeks but the boat departure/arrival timings didn't perfectly align with our moving dates.

The container was a bit dirty, but because we wrapped and covered everything thoroughly it wasn't a problem. There was no damage to any items. Definitely recommend reading/watching their packing tips. They have a lot of resources and people available to help which I greatly appreciated.

Everyone we worked with was very friendly and kept me up to date at every step. Every question I sent was answered promptly with plenty of detail so I felt comfortable all at times.

I would use their services again.

Rating: ★★★★★ (5/5)

I recently had the pleasure of using Upak / We Ship for my household goods shipping, and I can confidently say it was an exceptional experience from start to finish. Moving can be incredibly stressful, but the team at Upak / We Ship made the process seamless and hassle-free.

From my first inquiry, the customer service team Kate and her Dad were responsive and knowledgeable. They patiently answered all my questions and provided detailed information about the shipping process, pricing, and timelines. It was refreshing to speak with the both of them who genuinely cared about our needs and made sure we felt supported throughout the process.

The pricing was transparent and competitive compared to other companies I researched. There were no hidden fees, and the quote I received was accurate, allowing me to budget effectively for our move. I appreciated the option for different service levels, which helped me choose a plan that fit my needs without breaking the bank transporting our household goods to Germany.

On the day of the move, the driver arrived on time and came well-prepared.

**Delivery:**
The delivery was prompt, and my items arrived in perfect condition. The team at my new location in Germany was just as professional and helpful as the initial crew. They unloaded everything quickly and even assisted in placing my furniture where I wanted it, which made the settling-in process much easier.

**Overall Experience:**
I highly recommend Upak / We Ship for anyone looking to ship household goods. Their professionalism, attention to detail, and commitment to customer satisfaction truly set them apart from the competition. Moving can be daunting, but with UPak / We Ship, you can rest assured that your belongings are in good hands. I wouldn’t hesitate to use their services again in the future!

Thank you, UPak / We Ship, for making my move a breeze!