UPakWeShip International Moving and Shipping

Absolutely satisfied! We used the U-Crate service and got our pallet within 2 months! (From Utah, USA to Cologne, Germany). No damages, no extra fees - everything went great. The customer service was excellent too; fast and friendly.
We would use this service again and will definitely tell our friends/family about it. ?

Our shipment is overdue. We have only had one actual communication that it arrived at the port of Rotterdam. We were not apprised as it made its way over mainland Europe to board a ship to Madeira. After it was overdue, I started contacting Global Moving and Storage, the European partner. I have been told all types of things including that our things had been shipped. That turned out to be false. I am able to track through an AirTag and saw that our crates were still in Lisbon the Monday after I had been told they were shipped on Friday. I have appealed to John, the NA Sales Manager but have not received a reply. Global Moving and Storage admitted that our crates did not sail as they had advised and unbelievably ask me to let them know where the crates were. We are now being told that we will receive our goods on December 2nd. That will be 3 1/2 months if it even arrives then. We will not have cooking utensils and things for Thanksgiving and it has gotten chilly and we have no warm clothes. This isn’t over yet but I cannot recommend UPakWeShip based on the utter incompetence of this process so far.

Great experience, great communication, arrived over seas in a very timely manner. Offices on both sides of the ocean were great, definitely recommend.

Wow! When they say they deliver, they mean it. We transported our belongings to their warehouse on 04/04/2024. We then waited for our final Visa approval from the Italian Consulate. We stored our belongings at their warehouse in South Carolina while we waited. We got our Visa back on 9/3/2024. Our items were then shipped to us here in Italy and they arrived on 10/22/2024 (about 3 weeks after we arrived here with what we could carry) . Everything is in the condition we left them with it and it all arrived without any visible damage of any kind. Thanks to everyone involved at UpakWeShip! It was a very calm and thoroughly enjoyable relationship. No drama, no hiccups, just great service and quick responses to any questions we had. The help we had at the warehouse was wonderful! We are so happy and grateful we decided to use your service.

UPakWeShip did a great job with our international move! Their execution, communication, and support efforts were truly outstanding. (Thanks, Karlee!!)