US MOVING ENTERPRISES

Worst company I have ever dealt with made promises and didn’t hold up to them charged for packing 127 boxes packed 77 did not refund the difference. Broke and damaged numerous items and took things we told them to leave. Such as open boxes in food pantry broken chair etc. Don’t use them.

I scheduled with this company about a month in advance. I explained the exact day I needed the move to happen. The original person I spoke to had the date correct. When it came time to schedule they transferred me to Steven. Steven was told numerous times the exact date I needed and he said they needed a two day window but when they call to confirm that I needed to tell them the date to be picked up and they would. He also advised that upon pickup cash, credit or money order can be used for payment and upon confirmation that was also not true and they would not pickup on the date I needed. I tried contacting them to no avail. I emailed them from their website and it was kicked back three times as nondeliverable. The customer service at this company is awful and I regret wasting my time hiring them and last minute having to find something else. The employees are very nasty. The owner called me due to the numerous discrepancies and I told him I wanted a refund and did not want to do business with them and he said the billing department will be calling for same. The guy from billing called and refused a refund and said “I don’t care what the owner said I do the billing”. Worst company ever. Stay away from here. Everyone you speak to gives you different stories and does whatever they want and doesn’t want to help. It’s better to do a move yourself than use this company.