US Moving Team

This moving company is the absolute worst what a bunch of Frauds

Paid for my move 3 weeks prior then on the day of the move I received a call from the driver he was 15 mins away this dude never showed up and i could not get anyone on the phone all this time and now these THIEVES are refusing to give me back my money . TRUST ME YOU ARE BETTER OFF RENTING A UHAUL AND MOVING YOURSELF THAN DEAL WITH THESE CLOWNS STAY AWAY I WILL BE FIGHTING AND REMOVING THEM TO THE BETTER BUSINESS BUREAU

I went on line and did a search for a moving company, i gave my information and us miving team repeatedly called my for my business, I spoke to them and they sold me a bill of goods about how great and professional they were, they told me they would call me the night before to tell me what time they qould be at my house, at 5 oclock on 9/28/18 i called them to ask when they would be arriving, the guy said they will be there in the morning, someone will be calling you between now and 7 p.m. to confirm. At 9 oclock the next day morning i called because no one had called me back the night before and it took 35 minutes for someone to answer the phone, they told me the dispatcher would be calling me back in a few minutes, 2 hours later i callled back and pressed a different number, i got a woman on the phone, i asked her when my truck would be at my house, she left me on hold for 45 minutes, i finally hung up and called back, i pressed a different number and a man answerd the phone, he too put me on hold, when he came back he said your truck will be there tomorrow, a four bedroom house lied it was actually 6 bedrooms and they sent my truck to them, i said i booked you, you took my money, i have a contract, i didnt lie, i need this truck today, i was pissed, he said he would see what he could do and call me back. A little while later someone else called me back and assured me i would a truck today, just a little later around 1 oclock, at 3 oclock i called back, i went through being out on hold, hung up on and then finally someone telling me he was on hold with dispatcher and he would call me back as soon as he got off the phone, at 530 i called back and asked him if he was still on the phone with dispatcher, he said oh they never called you, i said no you were supposed to call me back, my phone rang at 6 some guy telling me to text him my address, i said what time will you he here, he said first text me your address, i texted him my address, then called right back, he didnt answer, i called him over and over again until he answered and he told me tomorrow, i said that is not acceptable he said to bad and hung up on me, i rented a truck sunday and moved the stuff myself, i just called this morning 10/1/2018 and asked when i would be receiving my money back, the answer i got is the guy isnt in. I asked do you automatically refund the money when you dont show up for the job, the answer very rudely and in so many words was no, so not only did they beg for my business and not show up, now i have to beg for my money back. Do whatever you want, its your move but believe me if you want to be a victim on a day already filled with stress then by all means book this company.

-1 if possible.Won't pick up the phone but had my sister call a pick up! When will driver arrive 'anound noon but will call' called at 2 up in Vermont a 7hr ride down to Plymouth Massachusetts Arvs at 8 natch more$ lvs at 12midniteSo delivery over the weekend.This is 13June never delivered till end of jul.And that was another hassle!! Horrible!!#! Driver nice.

I provided my cc to this company for $823.00 as deposit for an interstate move. Immediately after (within minutes) I called to cancel as I felt uneasy at seeing the bad reviews, particularly at the company telling me it was not necessary to see the items being moved even though I told them I have a significant LLadro collection. (Expensive figurines). Upon calling to cancel, they said they noted the cancellation and assured me they would not charge my cc because I did not sign an e-contract nor any contract. They still went ahead and charged me and after numerous calls being transferred all over the place they finally said they did not reimburse because they still want to win my business. Really? A reputable company does not do this. I am awaiting the refund and now no one picks up the phone. Please stay away from attractive quotes, you will pay dearly at the end not to mentioned the needless stress and NEVER give then your credit card information. Better yet, stay away from this company.

Bunch of frauds. And horrible frauds at that. Please look at all the 5 star ratings and see the pattern in poor grammar for each one. I initially called and booked a trip with them and right after reading the REAL reviews I immediately called and canceled. When I called a few times they hung up the phone and when I finally got a hold of someone they claimed the internet and phone line was tangled. Iam guessing they still use AOL dialup as their internet provider. I called to cancel within an hour and they advised my payment is being processed and they will refund my payment in 7-10 business days. I asked for an email showing that the trip is cancelled and the representative stated sure I will send it now and hung up. She never sent it. I contacted my bank and they advised the payment was not processed it is still processing as I thought and I wil charge their asses back tomorrow and hopefully their merchant fee for a charge back kicks in. DO NOT BOOK A TRIP WITH THESE FRAUDS!!!!