Utah's Premier Moving Company - American Fork, Utah

They did my last move quickly and efficiently. They did forget a few things but gave us a discount for the trouble. Will.be using them again fir my upcoming move in July.

extremely rude on the phone

We are extremely happy that we went with these guys to help us move, their work was absolutely flawless.

Guys were highly active, extremely careful (not just the items they are moving but also the surroundings), super cooperative and most importantly provided service with constant smile on their faces.

If I were to ever move again, these are the guys I am going to contact AGAIN.

I do not recommend them and I will not hire their moving services again, since my 79-year-old mother and I ended up doing the work they left unfinished.
When I hired them a week before for my move they told me that they charged a certain amount for a minimum of 3 hours of service, I told them without being an expert that that was approximately what I needed since the last move I had they had taken 2 and a half hours , so I thought it would be roughly the same. That day we agreed that they would arrive at 2 pm but they arrived exactly 20 minutes later (2:20 pm) which did not matter much to me since what I needed according to me would be done within the established time.
The move was a 2 bedroom apartment (2 beds, 1 dresser, 1 computer desk and office chair, computer and printer, 1 love seat, 1 entertainment center and TV, 1 dining table and 6 chairs + 25 boxes already ready for take away) when it was 5pm (3 hours later) they told me they were sorry but that they had already worked 3 hours and were leaving. I was shocked and told them that they had not finished the work yet, that 25 boxes were missing, the computer, office chair, computer, printer, they had not carry the television either. I told them that I needed to move everything since I had hired them for a full service not partial service. I was in shock, how was I going to find someone at that time to finish the job. I was alone and my mother and I had to give the key back to the apartment manager the next day, I wanted to clean after they finished to leave everything ready that night. I asked them to please finish the job and they put on a face of displeasure, I told them that I paid them the extra hour they needed, after grumbling and reluctantly they began to move the boxes, at that point I was so disappointed, I don't have the tools or the strength to carry 25 boxes. So they stayed another half hour, until 5:30 pm and left. But they still didn't finish. They did not move the computer, nor the printer, nor the computer desk, nor the office chair, nor the television, which is quite heavy.
Then when they charged me they added and charged 30 more minutes (but did not deduct the 20 minutes that were late) a total of $ 396.00, also they had already charged me on my card a deposit of $ 100.00 that is a total of $ 496.00 for a job that they did not end.

If you see in their website the prices are totally different what I got charged, it said on site move for 2 movers is $88 x 3 hours is a total of $264 plus half hour $44 is a total of = $308. But I was charged for a $100 deposit plus 3 hours and half $396 that was a total of $496.00 in my credit card. For not finished job.

This happened on May 4, 2021 and the move was within the same building from a 2nd floor to a 5th floor, they did not even use a truck, they just carried things in an elevator and through a corridor.
Of course my mother and I had to finish the work, which took us several laps and hours of work, we finished after 9pm and we were so tired that we were not able to finish and cleaning the apartment, the only thing we wanted was to be able to set up the beds in the new apartment and sleep. Fortunately I found a person who was available to clean that night who arrived around 9pm, finished at midnight and of course we paid for her service and help.
I don't know who hire movers for just a partial service, obviously if you move is with all your stuff. I work in a spa doing people service and I never do a partial work for them if they hire a service. I move several times during several years and hired many different companies and I never had this bad experience before. Hire them under your own risk if you read this. I will never need that bad service again.

This crew was polite and took such good care of our office and furniture! Highly recommend!