Velocity Moving and Storage

Bronx
4.6
based on 8 reviews
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Contact Details

2417 Third Ave Bronx, NY 10451 USA

(888) 431-4331

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Velocity Moving and Storage Customer Reviews
Danielle Stueber
20/05/2020
Review:

I honestly can't rave enough about this company. We had an unfortunate experience with a different moving company that put us in quite a spot, but once Velocity was on the job, I could not have been more pleased! They were very communicative before arriving, while doing the work, and as they were finishing up. Every member of their five man team was kind, professional, and considerate. They were clear about exactly how they handle everything, asked good questions to make sure everything was handled as we needed, and did an amazing job of carefully packing everything up and efficiently unloading. All told, a job that was originally quoted to us as taking two full days took six hours from start to finish! They packed the whole apartment carefully, loaded the truck, drive to the storage unit (over an hour away) and were unloaded before dinner time! I was extremely impressed and very grateful. Thank you, Velocity team, for taking care of all my mom's things and doing such an amazing job. You turned around my previous experience and made it completely stress-free!

Cheryl Niles
12/05/2020
Review:

Where can I begin. Velocity Moving & Storage saved the day!! I was stranded by my Movers on the day of move because they were not prepared to provide the services in the mandatory timeframe for which I contracted. They were sending one truck and 2 guys. At 1pm on move day driver was waiting for the 2nd guy!!! Yes, 1pm to move out of state!!I freaked. They actually without conscience, used COVID-19 as an excuse for their inability to be prepared to do their job and not notifying me at least day prior if that were truly the case. DISASTER day of move!! Was a NIGHTMARE!!  Velocity Moving & Storage; Sales Representative "Lenny," came within 5mins late afternoon on day of the other Movers fiasco. Promised all will be well. Calmed me down. Told me too late in the day now, but 8a tomorrow we'll get you out. Basically told me, say my prayers and calm down. He sent 2 trucks/6men as contracted last minute! The Foreman "Glendon" is incredible, no nonsense, organized, great work ethic, energy, photographic memory (I kid you not), organized the team (s) well. Took great care with my things as though they were moving their Mother. Remembered where everything was to be placed and which room it came from!! Two great representatives of "Movit"  the management person I first spoke to. They got me completely out by 3p next day. Remainder of carefully wrapped and boxed items sat outside at back so new owner who was waiting with her truck could move in!!! I left as I had a long drive. They took care of everything. Second truck picked up the remaining stuff on schedule, as promised. Stored overnight, called early morning next day when crew were on the way to put my mind at ease and got ALL my things home to my blessed new life. I cannot begin to express the gratitude owed this fine company for turning a HORRIFYING experience into a life saving event. I cannot thank them enough. I recommend them HIGHLY to everyone I know, especially Real Estate Agents who have clients that may desperately need a mover, as I did. As my agent said G-d is Watching, so people please, do what is right by each other as Velocity did for me, they have..a heart.

Carolina Pasaoglu
23/04/2020
Review:

I’ve now used Velocity twice. They are punctual, professional, friendly, and fast. Our move went exactly as planned without a single thing damaged. Our move happened during C19 so the team arrived in protective gear. From setting up the reservation to the final box being brought in to our new place, the Velocity team was fantastic to work with.

Sherquina Brantley-Terry
10/04/2020
Review:

Velocity was a good moving company. I have used them before while moving from building to another. This time I used them for my family and I where moving out of state. I was sure nothing could go wrong as we actually did not have much to move. It was a short notice kinda move. Anyway my husband had a glass chess set. Very nice and kind of expensive. The three men who came and moved us the main one talking about how he would love a set like that and thought it was nice. They all smoked cigarettes could smell it on them and then after packing us up they went for a smoke break, as had alcohol breath(the main guy). Anyway long story short when out things arrived guess what was missing of course my husband glass chess set. Now if we had known it was gonna be stolen would have never left it. It was wrapped and packaged like everything else. The company does not seem to care and that is so wrong. They will not be getting my business every again, I'm also warning fellow people to stay away!

Kim Thompson
06/02/2020
Review:

Scott and his team were very professional and flexible to the many last minute changes which I was requesting for our office move. They literally were working from the time they arrived until they were finished, I had to make them take a 15 min break to grab a slice of pizza which I had ordered. They were focused and dedicated to getting the job done. I would definitely use them again for any future moves.