Velocity Moving and Storage

We moved our medical office in NJ a few months ago. This company was very professional and honest from day 1. They gave us an estimate and stuck to it. No hidden fees, and no surprise costs at the end of the job. The movers were courteous, efficient, and organized. i highly recommend them

Velocity Moving and storage moved me at a reasonable cost for the amount of stuff that I had. They were prompt and courteous and mostly efficient. The issue I had with them is some of the heavier furniture was damaged on delivery and of course you could not see all the damage done while they were still unloading. I signed off on the bill of lading and paid them. Well this is the interesting part. Only the damage that I documented in writing at the time I signed the bill of lading is going to be covered by the company. This is absurd, there is noway to examine every item moved before they leave. I had 100+ boxes, there is no way to open and examine each and every item. Furniture there as damage on legs and places that you could not see right away. Now the company is avoiding my phone calls. So my advice is don't sign the bill of lading or pay until ALL items are examined, no matter how long it takes. You are protecting yourself. The company does not care and the contracted arbitration, which is on the bill of lading protects the company and not you. Get moving insurance as a back up. I will probably have to check with the New York State Attorney General's office to see about changing the bill of lading laws to protect the consumer.

Worst moving experience of my life. Items arrived destroyed, boxes have holes and are completely squashed, damage comes to thousands of dollars: my sofa is wet and has discolored stains, desk has a hole punched in it, mirror is broken, even my bike is messed up with the breaks cut loose and the basket missing a screw. Absolutely appalling.