32 Main St, Alexander City, AL 35010
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They are excellent with wrapping the furniture and carefully handling everything. The moving crew was top notch and very professional. I highly recommend using WeHaul.
Polite, professional, prompt. They helped my husband move a giant table down a scary incline, then up a flight of stairs. I heard a young man offer to take the heavy side of the job “because you’re hiring me! I should do the harder part.” Suffice it to say, it’s a rare brand of commitment. We will be calling them again.
Great group of guys. Came in, got to work and took good care of our items.
This company isn't worth 1 star. They sent boys to move us and my wife and I did more moving than the movers. Arrived late after 10am and finally got through after 2am, that's right 2am, the next morning. This is after two, 2 hour lunch breaks, multiple times of the boys sitting around not doing anything and going over an hour out of the way to the wrong address to deliver. When they finally got to the house to drop off, most of our stuff is damaged including our $3800 sleep number bed frame. Which I had to fix myself but and lost the warranty on it and it still doesn't operate properly. So when it's all said and done and they want to get paid the rest of the money and say we owe over $1100 more than they quoted. Why? Because they work hourly. This was never discussed and if I knew upfront you can bet we wouldn't have used them. We never received paperwork until days after we disputed the ridiculous charges. Now I know why the boys took as long as they did. They could charge more. So we offered to pay a responsible amount to make them go away but John demanded the full amount. We declined. So what did they do? They charged our credit card that was used for the down payment. Yes if used them and your credit card they keep all your information and will use it without your authorization. They did us. Ethan the owner and John even told my wife to sue them if we wanted our money back. Well let's go boys, see you in Autuaga court. We have the text, email and pictures to prove everything. I'll keep everyone updated as we go along. I can't wait for the response to this review. In response to the response received. I'm glad you take responsibility for the damage to our bed. That makes it easier for the judge. I don't need a threat of a 'strong legal team'. I have right on my side and your omission of guilt. So send me the $3800 for the bed frame and we will call it even. Seeing you have acknowledged it was your fault.
Friendly service!