Welch Transfer & Storage

Great moving co.

Very professional

WARNING. Worst moving company in San Angelo. They are not reliable and will lie about your stuff. Do not use them.

This is the 2nd time I have ordered something online that was delivered by Welch. Both times I had to wait several weeks for them to deliver it after they received the item. Then I never got a call from them to schedule the delivery. The only reason I knew to be home for the delivery was because I called the manufacturer.

Ordered a mattress from JC Penny in Midland early February. Waited 2 weeks and it wasn't delivered as they stated 7-10 business days. Called transfer company and was given the run around and no returned calls by manager Rene'. Finally called 3rd day and said it wouldnt be delivered for 3 weeks because they didnt have a load going my way and wanted more transfers going towards Big Spring. Rene was rude and didnt care when i received my merchandise. Found out last night when i called to confirm my delivery. that Welch's is just in San Angelo! 84 miles away! If that was the case i would've picked it up myself! She made it sound like they were across state lines somewhere. So i really didn't have to wait 3 weeks to receive my mattress! Ms Rene didn't care when i was going to receive my mattress! Im so angry with this Rene! She shouldn't treat anyone this way. Im disabled and my husband is a disabled Vet. I have been hospitalized and extra medications because i did NOT have this mattress due to back injury!
My installers were very nice gentlemen. Made sure everthing was set up correctly and took old Mattress.