West Coast Self-Storage Lacey

I have been renting here since early 2023 and have upgraded to a larger unit! Customer service here is awesome! Have recommended friends as well

Phoenix was such a breath of fresh air. I thought that customer service had died with COVID, but he was so helpful, even walking me all the way to my unit so he could show me how the lock worked and made sure I could find my way back to the elevator. He's a keeper! Hopefully the company recognizes that.

Phoenix helped my sister in law back up her uhual and was extremely polite when she brought her items to be stored. Nice building as well. Good location and safe.

Easy enough to manage. The staff are professional. The location is good.

The staff (Phoenix) provided a very nice experience for our check-in; everything about the facility, set-up, access, and service has been very simple, and I’m grateful to be your customer to support these exciting changes in life! Thank you!