West Coast Self-Storage Shoreline

I am a new customer at West coast self storage and my experience has truly been 5 star so far. From the onboarding to taking care of any requests I have, the whole team has been amazing.

I had an awful experience. I tried to move into a unit on a Sunday when they were closed. Even though I had confirmed that was alright, no one was there, and they weren't open. I asked questions during the week and even confirmed the Sunday move-in and they still dropped the ball. Since I had all my stuff with me, I had to figure out a new back up plan. I ended up not using WCSSS at all because this did not bode well for the future. I moved in to a completely different storage unit and that went super smooth, unlike my experience here. 0/10 do not recommend.

Excellent customer service!

Phil was great. He showed me around and answered any questions I had.
Fantastic !!