Wetzel & Sons Moving & Storage, Inc.

White hlove service and storage of furniture and finevart. I highly recommend.

We hired Wetzel & Sons to move a large custom furniture piece into our condo unit. The piece was a ~200lbs custom lacquer finished console table with mitered corners and a thin reveal at each corner. We have video footage of them resting the entire weight of the unit on one edge, with the only protection being from a blanket, resulting in irreparable damage to the corner. This is precisely what NOT to be done when moving a piece like this, something we expected a company that claims to have 40+ years of experience with high end moving to understand. It took them almost a month to respond, and when they did, they flat out lied that the piece was 'always on a dolly' when in fact, the video footage showed otherwise. The only reason they responded after so long was because we informed our condo building (with Wetzel & Sons in copy) about the mishap, as we would never want something like this to happen to anyone else in our building. This was a beautiful custom piece made in Italy that took months to craft and arrive. Their response to was to lie and offer the bare minimum ($0.60 per pound!!). BE AWARE. This company is not to be trusted and will lie in the face of clear video evidence. Looks like their service has gone significantly downhill over the past few years. They should change their name to Weasel & Sons.

excellent whole house and art storage

Horrible experience. Family had used them before, this time a NIGHTMARE!!! Lost things. Broke things. Delivered our personal items from storage to a rental house we no longer lived in and that was sold. Our belongings sold with house and disappeared!!! Paid quote that included insurance in advance - during move given piece of paper to initial and sign that denied insurance. So now they refuse to compensate us for the thousands upon thousands of our personal belongings that they lost. Completely incompetent. Totally negligent. Try Russell instead. Wetzel is TERRIBLE and they conduct shady business practices!!

***** Update - NEVER contacted to resolve issues as they pretend to say… That’s in keeping with the experience we had. And by the way, they ARE NOT a family owned business anymore. CORPORATE and all that implies!