572 Severn Way Lexington, KY 40503 USA
This business has been claimed by the owner.
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Wildcat Moving is the best! They are professional, easy to work with and a good value for moving! They are punctual and get the job done easily. Cody and Audy were Awesome in our recent move! They were professional, efficient, friendly, took care of our valuables and really listened to what we needed. In our next move in the near future, I am definitely going to request Cody and Audy! Thanks Wildcat moving for making a stressful day a piece of cake! Keep up the great work! I highly recommend Wildcat Moving Company for all moving needs!
These guys hit the ground running and didn't stop! They were polite and took direction seriously. You don't need to babysit them, they just get it done! They were careful and fast. They were quite simply, badass.
On October 4th, 2018 I hired Wildcat Moving Company to move furniture/boxes out of our two-bedroom apartment and then some boxes/plastic bins out of a storage area in the same apartment complex. We hired four men and two trucks, even though I did not have enough items to fill both trucks. I wanted extra help to make the moving process faster. They were supposed to arrive at 8:30am, but they did not arrive until 9:00am. Between 9:00 and 12:40pm, they cleared out our apartment. After they came back from lunch, I saw them sitting around and playing on their phones several times. (I have photos of this). I asked them to please keep working. When I asked about the storage area, they stated they had cleared all the items out of the storage area except 2 boxes that were too damaged to move. I believed what they stated, and we continued to the house to empty the truck. When I asked them to take items upstairs, they did not. I specifically asked for a chair to be taken upstairs four separate times and it was left downstairs. I went back to the apartment to do a walk through. In the storage area I was shocked to find 4 wardrobe boxes, 2-3 regular boxes and several plastic tubs. The boxes and plastic tubs were in excellent shape. (I have photos of these items). The boxes were strong enough to be dragged up the stairs (I am not strong enough to pick them up by themselves or with a dolly), across a cerement path, up the truck ramp, down the ramp, up the driveway and up a path to my front door. The boxes are still intact after all of this. I spoke with Blade about my concerns and her offered to have movers come out to finish the job. We had already moved the items, so this was not an option. I then spoke with the owner and he repeatedly stated we should not get emotional about this. I had no emotions in the issue, just stated the facts that the job was not completed. When that tactic did not work, he told me he wanted me to rank the workers in order of laziness so that he could dock their pay because it wasn’t going to be coming out of his pocket. I did not feel comfortable doing this nor do I get paid to do his managerial/human resource duties, so I stuck to the facts and decided I would ask for reimbursement for my time and the cost of the truck. I have asked for a refund in the amount of $544.56. This includes the Uhaul truck we had to rent and our time it took to move the items. I have calculated the cost of moving based on what Wildcat Moving charges for two of their workers. Refund Costs in Detail: Uhaul $49.56 Working Hours - 2 Workers $495.00 (4.5 hours based on $110.00 per hour) Total Refunded Costs $544.56 He then sent me an email stating he would only give me $270 and I had to agree to take my Facebook post down and not to put any reviews up on any sites about his company. If I did not do exactly what he said, he would not give me the $270 and fix the furniture they damaged. I did not agree with his bullying and manipulative approach and continued to get abusive and manipulative toned emails from the owner. When I asked him to please stick to the facts, he refused and suggested something else was going on in my life to cause me to ask them for a refund. At that point I realized he was not going to act rational, so I asked when he would be by to fix the furniture. He at first wanted a couple of times/dates on when they could come by, but after the final off subject and abusive email, he stated he had 4-6 weeks to settle it. I asked him for a specific date several times, and he refused to give one. I have saved all emails and photos to prove this is factual information.