World Wide Movers, Inc.

The crew was fantastic, with good and professional behavior. However, the receptionist is like a toddler having a tantrum, very unprofessional, using foul language, raising her voice making people feel stupid (like she never makes mistakes). Anyways, I recommend them only because the moving crew is worth it. But the receptionist needs to get fired ASAP. There's plenty of mature people in Fairbanks with a calm and professional demeanor who could take that place higher raising the standards of good quality costumer service.

I honestly would of given this place 5 stars if it wasn’t for the horrible customer service I received. When I brought my car in to be weighed for shipping, the woman running the front desk was incredibly rude. I’m sorry for asking questions about my car with literally all my belongs getting shipped out in it. She made be feel stupid and was incredibly rude. I was just asking questions to make sure there was no issues. She raised her voice at me when I told her I was confused and didn't understand the situation. She then told me she didn’t appreciate my attitude. I’ve worked in customer service for 8 years, but when is it ever okay to treat a customer that way? I was just trying to make sure my belongs being shipped had no issues. She also told me that this location was the only place that weighed vehicles, I found out this is a lie. Be prepared if you go here to deal with hostile customer service.