Zip Moving and Storage

Bait and switch. The quote is done by zoom and when they get onsite when it’s too late and re-quote but if course way too much.

Bait and switch. The quote is done by zoom and when they get onsite when it’s too late and re-quote but if course way too much.

I would never recommend this moving company.

While the initial consultation and estimate were thorough and clear, the actual moving experience was disappointing and unprofessional. The videos they advertise don’t reflect the reality of their service.

I booked partial packing, expecting my furniture would be handled carefully, but they arrived unprepared with insufficient materials. My TV, for instance, was carried on a shoulder without any protective covering. My mattress wasn’t wrapped; instead, they folded it in half and taped it directly. My $1,000 standing desk was left uncovered until I specifically asked them to wrap it, and even then, they barely did. My dining table and drawer were also left unprotected.

They claimed extra materials would incur additional charges, which I agreed to, but they still neglected to properly secure my belongings. Without asking, they even used my own bubble wrap.

Although my TV was fortunately undamaged, my white furniture, including the standing desk, drawer, and dining table, all ended up scratched.

I would never recommend this moving company.

While the initial consultation and estimate were thorough and clear, the actual moving experience was disappointing and unprofessional. The videos they advertise don’t reflect the reality of their service.

I booked partial packing, expecting my furniture would be handled carefully, but they arrived unprepared with insufficient materials. My TV, for instance, was carried on a shoulder without any protective covering. My mattress wasn’t wrapped; instead, they folded it in half and taped it directly. My $1,000 standing desk was left uncovered until I specifically asked them to wrap it, and even then, they barely did. My dining table and drawer were also left unprotected.

They claimed extra materials would incur additional charges, which I agreed to, but they still neglected to properly secure my belongings. Without asking, they even used my own bubble wrap.

Although my TV was fortunately undamaged, my white furniture, including the standing desk, drawer, and dining table, all ended up scratched.

*PLEASE READ BEFORE CONTACTING*
If you can go with any other moving company please do… I called them yesterday evening right before there closing time to setup a move for 2 days from now then my apartment people called 20 minutes later rescheduling the date I tried to call back but they were closed I called this morning (after already paying a $50 deposit) and they told me to reschedule it will be $240 and to cancel it will be $360 they are taking hard earned money and doing no work at all I have a newborn trying to move into a new place explained this and they still charged me I have payed them $290 they haven’t done anything at all yet SPEND YOUR MONEY WITH PEOPLE WHO ARE NOT OUT TO TAKE FROM HARD WORKING HONEST PEOPLE… GOD BLESS AND HAVE A GOOD DAY!