Zippy Shell

Nesru literally the fastest and most on time serviceman in history!

Nesru is awesome! Thank you!

Nesru was excellent. He helped us make sure the box was placed in the best spot.

I would be very wary of using either 1800Packrat or ZippyShell (same company). I have used UPack before which went very well and I should have used them this time as well.

I reached out to this company (Zippy Shell) to get pricing on a move. I was quoted a price for a 2.5 bedroom long distance move, I thanked the individual, and said I wanted to continue shopping around. They then reduced the price so I wouldn't need to. I decided to go with their service.

When the move happens, I receive two 8 foot pods, and I pack them, find out I need a little more room, I call them for another one just to get pricing. I then find out that apparently they only quoted me for one, they only have one having been delivered, EVEN THOUGH THEY DELIVERED TWO, and then I would need to pay more. So they tried to up the price $800 to move the second pod that was ALREADY delivered and packed. Because they match quotes, I sent them to U-Haul quotes for the exact same pod delivery system for both a 2 and 3 pod delivery, and they informed me that they do not match U-Haul because they do not see U-Haul as a true competitor.

To add insult to injury, I received a call from one of the most condescending and dismissive 'customer' service representatives I have ever spoken with. She called to tell me about the price increase, never ONCE apologized for their oversight/way they handled this interaction, and then when I asked to speak to someone with more empathy and customer skill, she said someone would call me back to go over pricing.

In short, a company that doesn't double check its records, take responsibility for their actions, nor know how to treat customers that pay to keep their lights on.

I will post a follow up once this is fully resolved.

Near was totally awesome and very professional! Highly recommend him!!