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A tremendous job done by the packing and moving team on our move from Charlotte to Atlanta. Mindy was upfront and transparent in her cost estimate and followed up in a friendly manner regarding her bid. Throughout the process when we made changes to our move she quickly and efficiently handled them. It was clear throughout the process that she knew her job well. Importantly she didn’t overpromise and explained everything thoroughly. Much less “salesy” than any of the other bidders for the job - made me feel like I could trust her and your company. Margaret did an exceptional job at handling and following up on all the details of the move. All questions were answered promptly and coordination with the movers, packers and disassemblers was flawless. She clearly outlined the process to me and delivered as expected. She quickly followed thru on everything that was asked of her and made the logistics of the move easy for me. Dave was the most courteous and polite packer I’ve had in all my moves. He effectively managed his team and clearly had experience in getting his job quickly at a high standard. I don’t believe anything packed was broken in the move (at least as of this email)! Heath was by far the best mover I’ve ever had. He cared about doing the job right. He attended to every detail and made sure we were happy with everything he was doing. He managed his crew extremely well which resulted in a much quicker move than expected. On that note, not only did he call ahead but in talking with him he asked if we wanted to be moved in our Atlanta home the next day. And we did - and he did it. Awesome mover! While this was my first non-corporate move, this move was completed better than any of my corporate moves. Berger should really be proud of their organization. They made it an easy move for me and my family.
I was asked if I needed boxes and told them I did. They never brought them despite multiple people saying they would all day of my move. First it was the movers who would bring them, then someone from the office was supposed to with a 2 hour eta. When that didn’t happen, I talked to a manager who apologized and promised the boxes, but still never got anyone to bring them. With all of this runaround and lying I will never move with them again. Update: Upon seeing my review, the director of marketing reached out to me and offered an apology and a credit for my trouble. I appreciate that and hope my moving experience was just a fluke.
Very happy with the service! Crew was on time, professional, taking great care to pack our possessions and deliver them safely to our new home. Company shows they care by having an area supervisor come by to check on the team while packing and received a follow up call after the move to ensure we were satisfied. Highly recommend Frank and his company to anyone for their next home or office move.
Guys did a great job today. It was hot and moving out of our old house was hard with lots of steps and a steep driveway. They really stuck with it and moved even more than I hoped they could. Definitely recommend Bulldog Movers!