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If you are planning on moving, this is the company to hire. We just completed a cross country move with I-Go Van and Storage. Jeff Nogg was fantastic to work with throughout the process - timely in his responses, excellent attention to detail, professional communication. The crew in Omaha (Scot & Team) was probably the best we've encountered in the 12+ moves we've done over the years - careful, friendly, hard working. Highly recommended. Five stars from us!
When I booked the service, they did not tell me that they would arrive during a range of time. When they called to try to move my time (which I couldn't do), they did not tell me there was a range of time in which they might arrive. At 10 am I got a call saying it was my 30-minute window. I now have a 30 minute wait at a storage unit - a block from their business. I can literally see their trucks parked there. When we say a 10 am pick up, it's not unreasonable to expect a close-to-10 pick up. So frustrating!!!
After contacting just about every Lincoln area moving service, I hired them to move my parents stuff from Florida to Nebraska. The price was good and the service was great. They were careful, respectful and courteous while moving items out of my parents old house and into their new apartment. They were also very flexible about scheduling. When a medium size piece of glass that sits on top a dresser broke while being unloaded, they informed us immediately, apologized and delivered a replacement within a day or two. I would definitely use them again.
Very efficient. Lincoln Nebraska hometown crew was friendly, helpful, efficient and careful. Scheduling was simple and met my needs even when I had to change load time. The whole process was easier than I expected it to be. Thanks Julie, Rebecca and Donny.
I called to set up an appointment and had to call back several times before one could be scheduled. No-one seemed to have a record of our request. Finally, we had the home visit, and were promised a bid - we never got one or a call or anything. I would have gone with them because of the free box thing. Even if you are busy, it is just bad customer service.
These guys are great. They were under a time crunch and did all they could to get everything loaded. The are professional and careful. The only reason they didn't get 5 stars is after I got to my destination to unload, I found that some items that were marked not to lay flat were played flat. Highly recommend them for loading and unloading your household goods.
Very rude on the phone. Screamed the prices at me. Also had no udea what the real cost would be. Even though i had exact miles and ect. I am disabled women. They need to learn manners. How to respect those that may offer business to them. Very rude and disrespectful. And i was told by a close friend that they was very good to work with. Im ssi and limited funds and getting out of a dangious realship. Wow but then again this is iowa for you