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They agreed to a relatively small credit for a faulty container and seem to be making intentionally extremely difficult to get the actual refund. It seems they were upset that I asked that the doors function properly so that they could be locked. Renter beware if there is any issue after delivery. They keep auto charging my credit card and never applying the credit. I will need to ask for another credit soon for the ridiculous amount of follow up I have had to waste time on.
Theft seems to be a major issue, that womt be addressed, bummer cuz i loved the facility.
They were Responsive, helpful, flexible on scheduling, and well priced. No complaints, heavily recommend if you're moving and need time to pack and unpack your containers rather than do it all in one or two days with a truck.
My experience here was amazing thanks to Ladonna. She made everything stress free for both my partner and I. She was very understanding and helpful, thank you Ladonna!<3
A guy named Park that is a supervisor is a joke. He said he would sue me because the baled cardboard load he sold me turned out to be filled with foreign material making it almost worthless. He initially asked me if I would just take it off his hands when I confronted him, which I agreed to do. Then he said he wanted it back the next week after it was already shipped out. What a jerk.