Ithaca Moving Companies 2025

Bad experience- did not complete the job. Very unprofessional - unorganized, late to the job, lots of cursing during the job. Asked for more money during middle of the job. Damaged walls and floor, and did not take any responsibility. Need to repaint the walls- not just touch-up. Not recommend.

Fast, courteous, helpful.
From the crew who unloaded: one of the best packed loads they've seen.
The only thing I'd ask is a confirmation email or text after booking to allay one of the myriad of worries about the move.

Unbelievably unprofessional customer service. Would not issue refund for erroneous charge. Would not give me manager’s phone number. Anthony kept shouting over me and interrupting me. Charles laughed at me and threatened physical violence against me. It was their incompetence that led to the charge in the first place. This place is a liability to the U-Haul brand.

The two representatives at the Ithaca location who helped me today with reserving a unit were thorough in explaining all the details of the rental, patient with all my questions, serious in trying to help me find the best solution for my circumstances, and above all, warm and friendly. The sincerity of their help made me comfortable about my choices.

I like Penske Truck, I had very good experience with this company. And I like this company very much. I would recommend any to that company.

Super nice team! Very responsive and helpful

They were responsive, professional and nice! Definitely recommend:)

I DO NOT RECOMMEND this service. Period. Our boxes were lost, then redelivered to the wrong dorm floor/room (with the address clearly printed on all boxes) and then found with a group effort that did not include the company. They did refund their fees but the headache was absolutely not worth it. They hire students, nobody is responsible for anything and apparently they can't even read the address labels. According to some reviews, this service is great, but I'm wondering if the reviews are favors from their friends. There is no way a service is absolutely awful for some and just great for others.

Wonderful store!! The staff right here is so nice and friendly and very patience!