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Moved my 86 year old Mom from 4 bdrm country home outside of Cortland to 2 bdrm townhouse in town. Movers arrived promptly at 9:30 as promised and after a tour of her house pointing out all the furniture to be moved, everything was carefully carried to the truck. Beds and dressers dismantled, antique furniture protected and transported with professional care. All members of the moving team were courteous and worked quickly, completing the loading in just under 2 hours. Upon arrival at the townhouse, everything was moved into place, beds and dresser mirrors reassembled and even though the team had completed the move, several men even helped my husband unload and bring in several boxes we had packed in the car. Very thoughtful and appreciated! I highly recommend this company to anyone facing a move. The team completed a lot of hard work in a short time at a very reasonable price.
I used Hired Hands for a move from Ithaca to Massachusetts. I'm not entirely thrilled with how things went, but nothing was broken. The guys who loaded the truck were in a hurry to get to their dates, so my things weren't handled with care, which made me nervous. Most everything was loaded in two hours (although I paid for three), but there was still a LOT of stuff left. We had to end up renting an SUV to take the remaining things. We were also asked "are you wanting to keep that?" for several items... yes, we want to keep everything we own! When everything arrived, it was covered in black dirt, and some white pieces of furniture still haven't come clean a week later. Almost every piece of wooden furniture I own is chipped and/or scratched. They said they had blankets to help protect things, but the bros trying to get to their dates must not have used them. That being said, the guys who drove the truck and unloaded it were fantastic and were able to unload in less than 2 hours (again, although I paid for 3 hours).
Very accommodating with my situation. Closing postponed. The only negative I have to say is that they(United) were aware I was storing my items but said nothing of unwrapping wrapped items. Had the 3rd party delivery company and I knew we would have not used moving blankets and saved time. The 3rd party movers were excellent and friendly courteous and accommodating.
I understand not putting furniture in a home (which I paid wayfair for) due to the pandemic but the employee was a complete jerk about it, plus they didn’t seem to concerned they weren’t wearing masks! Thankfully wayfair gave me a refund and some but absolutely annoyed with the attitude from one of the delivery guys. “I don’t know what to tell you”. I apologize that I weigh 100 pounds and my father has a heart condition, only asked them to push it a few feet into the living room.
I had a great experience! The two ladies who packed my house were great, The Men who picked up my things were very nice. All were super thorough and packed my things with care. ! would recommend!