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Not only did Booska underestimate the cost of our move by $1100--approximately 50%--but they also charged us for an additional month of storage after we moved out of the storage unit. When we called to rectify this extra month, they accused us of not paying all our bills forcing us to go back through 10 years of our financial records--and over $36,000 worth of payments! We were loyal customers for over 10 years and they are now requesting our bank statements for all these years for 1 month refund. Clearly this company has serious bookkeeping issues and are unable to make accurate estimates for the cost of moving.
Rip off!!!! Asked the estimate he said $130 whoa!! The move ,literally few minutes away was told that will take an hour to move and that's the "minimum time" an hour not reasonable and expensive
I concur with the legions of reviewers who have had terrible experiences with this company. Do not use them. Had coordinated a time to do a virtual walk-through and after 25 minutes of not showing up I disconnected the session and called customer service. They could not explain why Ron did not join the session. And when I pressed for an explanation, the scheduler put me on hold to talk to the sales folks and came back and said they are not going to reschedule. Evidently they cannot handle out-of-state moves and definitely do not have good customer service. Avoid this coming at all costs!