Rochester Moving Companies 2020

I called 2 days ahead of time (because I didn't have more of a head's up myself) almost in tears because I was sure there weren't any movers still doing work during the covid-19 pandemic. Not only were Interior Moving Services, INC. available, but they showed up exactly *ON TIME* , *READY TO WORK* and moved everything in less time than I was scheduled for. I had Corey and Adam from the company, and would highly recommend them. I even had pieces of furniture that were multi-generational heirlooms, and everything was moved carefully. I will definitely be using them again, and honestly probably wont ever go to anyone else.

Efficient, friendly, and down-to-business. Would definitely recommend.

Joanne P Onderdonk move coordinator was fantastic always helpful trying to take away the normal stress of someone’s moving. I strongly recommend you this company and the crew specially Joanne.

If you value customer service and communication when scheduling a move then I would not recommend Joe's Moving Co. I was called the day before and was told that they movers might be early and was that ok - that was great. But on the day of the move they called to say they would be late. After their expected time had passed I made several calls to the company before I could get ahold of anyone - without a call back with an expected time. And the reasons for why they were late kept changing. I paid the 4 hour minimum for an actual 1 hour job - which was fine because I needed their service. But even after being hours late in between addresses the movers disappeared for much longer than the actual drive between addresses - I think they were stretching their hours to justify charging me more. Just not a good overall experience - even though the movers themselves were very good.

Great customer service and everything went as planned. I would recommend and use Becker Movers again..

Mike is extremely professional salesman, super responsive and knowledgeable! Jackie, is my relocation coordinator, called me before and after loading and unloading to make sure everything went well! The best, my movers, Brian and the crew (Alex and Rick, hopefully I spelled right) did an AMAZING job on packing, loading, unpacking, and delivery! They really made my move hassle free! Highly recommend!!!

I called Always Moving a month before my move and made an appointment, and was told that I was the first stop of the day and to expect 3 guys and a truck at 9am. Because I had read reviews of the company just not showing up when scheduled, I called a week before my move to confirm that I'm on their schedule. I was told that they have me in the book and that I'm their first job of the day. The day of my move, I get a call at 7:30am that they were having issues with their truck and that it would be closer to 11am or noon until they're able to come. Inconvenient, but not a huge deal. At 10:45, I call to see what their expected arrival time is and am told that it will be closer to 12 or 12:30 because their first job is taking longer than anticipated. This confused me as I was told I was the first stop of the day. At 12:45 I call again and am told that it will be at least another hour until they can get a crew to my house (which I was supposed to be out of by that point). They finally showed up at 3pm, 6 hours after I was promised. They fortunately loaded the truck pretty quickly once they arrived. When we got to my new apartment, I heard many complaints from each member of the crew about it being a 3rd floor apartment, even though I was completely clear when I made the appointment that I would be moving into the 3rd floor. Fortunately they were accommodating to bringing up some larger pieces of furniture around tight corners in the staircase. While they did give me a discount for being so late and worked quickly, their lateness and lack of professionalism aren't enough reason for me to want to hire them again. They have a cheaper rate than other companies I got quotes from, but I guess you get what you pay for.

Just had Adamski/Loyd move my household from Rochester to Buffalo. They packed it up one day with amazing speed and delivered it the next day and unloaded quickly. The entire crew was polite, courteous and hard working. They had a tight landing to navigate in the old the house but they did it with no damage. They also moved some existing furniture in the new house to where I wanted it with no hesitation. I would highly recommend this moving company. I was nervous after seeing some reviews for other companies and a friend's own experience with lots of damage. Adamski/Loyd made the move painless.

Had a wonderful experience with Metcalf! They had great communication throughout the entire process and delivered all of our things right on schedule. Would definitely recommend them if you are in need of moving services!

Definitely Recommend Pros: Staff is extremely accommodating, NICE, and efficient. They even offered to make the bed before leaving. Price is competitive and due to efficiency, they are definitely less expensive than Sheridan Movers. Cons: They don't wrap things as well as they could - when things left my apartment, virtually nothing was wrapped in blankets. One of my mirrors was "bejeweled", and a couple of the jewels were broken. They did save them for me though, and I'm sure I can fix it.