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Mis-quoted, Mis-informed, Mis-steak
TLDR: Movers were late causing a 3+ hr additional charge, just to be met with a rude conversation with the owner after a long move.
When getting the quote, I was asked questions about my belongings and somehow… I was wrong for not disclosing the “boxes” with my move
When getting told the night before that a 9:30 AM arrival time was the latest (booked for 9), and the job did not start til 10:30… I was wrong for not disclosing time-sensitivity.
When my move-in window was pushed 3 hours later due to lateness, that resulted in workers sitting in their truck for that extended time frame, I was wrong for wanting to strictly pay for hours of labor and not time idling.
Most importantly after speaking with the owner, he was short, rude, and was insistent that I was wrong for all of these things. The final negotiation occurred which knocked my 1700 1 Bedroom move bill down to 1400… and I’m probably wrong for that as well.
Workers were excellent, professional, and the job was done the way I intended.. even when management and the office was not.
I will (wrongly) be taking my future moves with a different company ;-)
Very Professional and sound team. Got the Job done in timely fashion. I would highly recommend to anyone.
I used their service during this pandemic period , I was stressful They was responsible and professional. I highly recommend .