Celina Moving Companies 2025

This company gave me a quote for a 4 man crew showed up with 3 guys and took over 6 hours just to move my storage unit things. Then when they got to my apartment they said it would take another 8 hours and it would be a lot more money I agreed because I needed it done. They left 4 of my boxes out side and took off with no explanation at all. It took me hours to hear from Austin and he told me they said it was because I said I wasn’t going to pay them. Why would I say that and still expect them to move my things? Seth is a liar! They kept my ladder on the truck and refused to give it back to me. Austin did apologize and told me I did not have to pay for what was moved because of Seth and his crew leaving my stuff outside and taking off. All day Seth was wearing Austin’s shirt and I believed it was him until I asked about the photos I sent when Seth said he didn’t have them because they were on Austin’s phone. I said are you not Austin because you are wearing a shirt that says Austin. He said no. I feel like they were playing games and trying to be deceitful and were unorganized and took their time moving since they were getting paid by the hour. They took a lunch break and didn’t mention it while I was waiting on them. The whole thing was a mess!!

In the past 12 months First Step Moving has moved a portion of our household goods from our home in one city to an apartment and storage unit in another city twice and finally moved it all into our new home in the second city in a third move. Christy Vincent is the owner and runs a well oiled machine-she communicates well, prices fairly, treats her employees humanely and compassionately. We were able to have Pedro twice as the move leader. He is knowledgeable, fluent in Spanish and English, has great customer service skills, treats his staff with respect, and runs a very orderly process. In the three moves we never suffered any damage, found the crew pleasant, hard working and courteous.
They were about 30 minutes late arriving to our apartment for the first load because they traveled from McKinney across 380. Need I say more. It does not prevent me from giving a five star review.
Our final total was a little higher than we thought due to the amount of stuff we had to move. As I said, we believe pricing is fair and the contract states quotes can changed based on changing variables.
And that’s the final thing I’ll say-everything is in the contract we received and there were no surprises.
Thank you Christy, Pedro and crew!

We have used Celina Moving for both of our across state moves. Cannot begin to express how satisfied we are with their services and their excellent customer service driven staff. We would not hesitate to use them again.

Staff was friendly and helpful. Storage space was clean and ready to rent.