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When I first met with Gary Cross at Move It Now in North Canton, he was very accommodating in adjusting the timing for my moving job I needed. He quoted a good price for the job and put me at ease that I had found the right company for the job. It took three guys to move a single piece of heavy furniture, and they did so with great care. My moving crew was DT, TS, and TD and this crew of three did a phenomenal job of moving an extremely heavy piece of furniture they referred to as a "beast" of a TV entertainment center! I would recommend Move it Now to anybody without a doubt. They will be the mover of choice for me in the future. Many thanks for a great job to all involved!
James and his crew were amazing.Best moving Company by far and very affordable unlike Other Companies I dealt with. No Complaints I was skeptical at first until I compared the rates and service .Thanks James , will use them again.
This is the third move i have used this Two Men and a Truck. They always show up earlyand finish long before the quoted time. Always friendly. Always professional. Highly recommended!
The rep who assisted me at this store is a tall, bearded man. As soon as he handed me the truck, I took a picture of the odometer. On the contract, he had mileage out that was lower than what I saw before I started moving. The mileage out should be the odometer mileage when the truck is handed to the customer, not the mileage that may be on their records when the truck was returned by a previous customer. Also, unknown to me, there was a dolly in the back that I had not even reserved. I saw it only when I opened the back to load my stuff. I was surprised, to say the least and wondered if I will be billed for it. Guess what? I was billed for it even though I had not used it. And how did he know that I had used it? When I called this morning, he told me that the plastic tab that was attached to the dolly was broken. When I try to assure him that I had not even touched the dolly, his response was rude and something like "we have a lot of customers who say they didn't use the dolly but they actually did." In short, he had just accused me of lying! My question is: why was the dolly even there in the first place? I had not reserved it! And if there was something in the back of the truck, he should have opened the back and shown it to me. I would have asked for the dolly to be taken out. Further, how do I know that tab wasn't broken before the truck keys were handed to me? So, this was a clear case of an attempt to cheat a customer. I wonder how many people this store rep has cheated. Next time, if I ever rent again from this location (which I very much doubt) or any other, I will make certain to open the back and have them remove any extra stuff I did not order! Any attempts at talking with the rep over the phone was met with rude, curt, and insulting responses. The phone call was recorded by the location, so that will provide evidence of whether I am telling the truth about the rep's attitude and lack of respect towards me. BE CAREFUL WHEN YOU RENT A TRUCK AT THIS LOCATION. INSPECT EVERYTHING BEFORE YOU LEAVE AND HAVE THEM REMOVE EVERYTHING YOU HAD NOT RESERVED.
Fantastic company. Guys worked hard and were extremely courteous.
If you want the best of the best you want Larry Smith. I have moved a few times while my wife has multiple times. Larry is the most professional, courteous, and accountable Owner Operator we've used. Incredible that our tons of stuff made this long distance journey without any mishaps. Never seen anyone pack a truck like Larry. You will say the same once you use him and his nephew Mike. What a tandem. Don'f forget to stop by when you're coming through Texas Larry.
They moved my daughter today from one apartment to another across walkway and it took them almost three hours. Then had the nerve to say that they could have walked the furniture across instead of loading the truck and unloading right across less than a 100 feet. Oh, I forgot to mention that she moved from a two bedroom to a one bedroom. I should have advised her not to use them since they damaged my counter and never fixed it after several calls.
Rough on belongings. Belongings arrived damaged. Belongings missing that weren’t even put on inventory list (stolen). Constant smoke breaks and phone calls by employees. Definitely do not recommend.
Best storage complex around. Good price.