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They tried to load our John Deere lawn mower, up a make shift ramp and flipped it. My husband even told them, they shouldn’t do it and was told they do it all the time. Bringing stuff into our new house, they hit and damaged the siding. Spilt coffee on my daughter’s medicine she needed for a dental appt. They started at about Noon and didn’t leave until 11:00 pm. Brian did pay for our brand new lawn mower to be repaired and our siding in our house. To say it was an exhausting and draining experience, is an understatement. Pay the extra money and get a reputable company. This was a nightmare.
This place is ridiculous to rent from. My daughter is in New Zealand and rented this stall yesterday with a gate code and a unit lock number and the lock does not work and nobody will help me because Alexis is in New Zealand and I can't contact her. she's a registered nurse Probably working and not have access to a phone. I have a full trailer and a truckload of stuff to be put in there. It's 20° outside and nobody will help me and give me the correct code. Update: I was promised this issue was escalated to owners and they would contact me. I waited for an hour in freezing temps and had to go home. Now 18 hours later and still no call or help. My truck and trailer are tied up and still waiting for help.