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While any hired movers are going to be an added expense, if you need anything moved and are unable to safely do it yourself, I would reccomend this company. I needed several large pieces of furniture and a piece of exercise equipment moved and they did so efficiently and with no damage to my possessions.
Alexander Movers moved me last week. Al was my contact person at their office in setting up my move. About 2 hours into the move there was an incident with one of the guys and when spoken to about it he became agitated and got an attitude with me, which lasted the entire 5 hour move. I was so upset about this I called the office and spoke to Al about what was happening. Al kept apologizing to me on the phone. We hung up and I just ignored the mover and couldn't wait until they were done and he would leave. I called Al back a few days after the move and told him I thought I would have received a follow-up call from him or someone regarding my bad experience. He told me he would have the owner, Joan Alexander, call me. Well she sure did call me....immediately she began yelling, and I mean yelling, at me about what I said occurred with the mover and pretty much told me I was lying. Every time I would try to speak she would yell over me and just keep going saying it didn't happen and I was just mad because I was moving out of my house into another. I realized I was getting nowhere with her and told her I was hanging up. She may not of even heard me since she was still yelling at me! She behaved like a rabid bull dog, bullying me, yelling, rude, and off-the-wall unprofessional.... she owns this company and boy does she need to learn how to deal with her customers, not to mention needs some classes in anger management. I noticed another review a man posted regarding his dealings with Joan, and it totally matched the Joan I was on the phone with and unfortunately the two of us had an up front and personal glimpse of who she is as a person and business owner. Shame on you Joan. Get a grip. You told me what wonderful reviews your business gets, well obviously those moves went smoothly. God help anyone whose move has a 'bump' in it and you have to deal with Joan. Good Luck!
I've used Moving Ahead Services twice. I was extremely satisfied with my first move and second time around, I didn't even bother looking for another company. I couldn't be happier with their services. I got John's team the first time and requested them for my second move. They were extremely professional and efficient. Customer service was also extremely efficient and helpful. All around I've been extremely happy with this company.
I can't say enough about Moving Ahead Services. More so, there are not words to explain how insanely amazing our movers were. Jerome, Samm, Jim, and Brendan were outstanding. They were professional from start to end, even given our unique situation. They gentlemen arrived at our old house on time, worked efficiently and as a team to empty out our home with time to spare with our given time line. They then arrived to our new home and graciously dealt with a very long and inconvenient wait due to an issue on the lenders side. During the wait, the movers never once bothered us for anything, nor did they try to push us for information. They kindly relayed messaged from their boss, Jeremy. In the end, 6 hours later, Jerome, Samm, Jim, and Brendan swiftly moved all of our belongings into our new home. During our entire move, from start to end, our movers were fantastic. As I stated before, they were on time, professional, kind, as well as patient, responsive, respectful, and an absolute pleasure to work with. I couldn't have asked for a better experience regarding our choice of Moving Ahead Services. I highly recommend this company (and these four movers)!
Our movers were great. Joe, Brian and Devin were very professional and had a wonderful attitude. They were very flexible and worked well under difficult circumstances. They definitely deserve 5 stars.
Two Men and a Truck provided a superb moving experience. Good communication from the office. The moving team was professional and friendly. The job was completed under the time estimate and everything placed safely were it belonged. I would give six stars but five was the max. I will use Two Men and a Truck for any future move.
This was by far the best moving experience for us. We moved 3 times and I could not say the same things before. The kudos go to the entire team- from making a phone call to set up the estimate for the move, having Debbie as sales consultant with the great knowledge and suggestion to the team of 4 individuals that actually made the move from old to the new house! Professionalism and quality was in place at all times. We left our old house spotless, no dents nor damage there. The same applied to our new home. Awesome job and people that made the move a pleasure!!! Way to go North American!
In 2006 I hired this company to relocate me from Pittsburgh Pa to Menifee California. I paid over $16,000 to be stolen from, had my Pottery Barn furniture smashed to into pieces, my sons motor Scooter stolen, my husband’s grandfather’s WWII antique rifle stolen, my life being threatened by the movers when I confronted them! I tried calling the office to have my possessions returned or financially reimbursed being there was an itemized list of my belongings before they loaded the truck as well as after they delivered my belongings broken and stolen! I had insurance and they never reimbursed me nor did they return any calls or emails, as a matter of fact they disconnected me several times! PLEASE PLEASE DONT ALLOW THESE MOVERS TO MOVE YOU, I WILL CONTINUE TO POST REVIEWS IN ORDER TO PROTECT OTHERS FROM THE SAME FATE I HAD!!!
Do not use this company!! Low ball estimate and the day you move price doubles! You think you are working with them but they contract out by others who contract out and we soon had a company from Florida doing our move. Were not on time and postponed One day. My advice: have a local company do a on-sight visit to estimate for less surprises. Will never use this company again.