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The owner, John set the time for 10 am for service 07/30/19 We reviewed inventory, I explained the house that is being moved is for older people that literally can't move the large items. I have help for boxes and we will do the small stuff, we only need someone to help with the large stuff we physically are not able to move. He called me at the time 10:30 on the day of service to inform me he didn't have anyone available. I informed him we had taken the day off work, we scheduled this based on his confirmation and we could not reschedule that?? He stated he would try to make it happen....He came and did a walk through personally, informed us 4 men would be arriving shortly, at 7:30 pm - 2 men showed up with a small truck, they explained they do small apartments, small jobs, the crew was on the phone with John on and off and continued to reassure us, they would finish the next morning. They would put what they could in the new garage and be back first thing to get it in the house and finish the rest of the home we were moving from....at 12:30 pm and $418 later they informed us they wouldn't be back, they wouldn't be moving anything into the house. BAD Business with no ethics or morals.