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I was beset by troubles and needed help moving apartment to storage on very short time frame, and shorter pocketbook. The owner/dispatcher took over and above call of duty to get me out by deadline. Crews are very excellent at their jobs, proffesional and safe. If you need moving done I say call Lester Moving and storage. I'm not going to use anybody else for the rest of my life. !!
My family has a long history with Priestley & Sons so I knew if I was going to use a moving it company, it had to Priestley & Sons. I am grateful to have had the guys move me from one home to another. It was money well spent for someone who is a full time student and full time employee with children. Time is money. The guys treated my belongings with care by wrapping what needed extra protection. They were on time, professional, and friendly. Thank you Priestley & Sons for making my move easier on me.
What a dismal experience. The 3 movers complained about their jobs and the company throughout the experience and literally threw my clothing into the boxes. They broke my antique dresser and payment was a nightmare due to staff incompetence.i have no confidence that your company would respond correctly and completely to any damage complaint based on my recent experience.
We ordered cabinets through Lowe’s. We waited several weeks for a day that would work for our family as they stated they only deliver certain days to this area. We scheduled someone to come out of town to be at our home for a whole entire day for this delivery. The office was called on multiple occasions and told them we had a gate, provided gate code and that we have a private bridge they would have to cross. Not to bring a big truck. Upon getting to the property the driver backed over our well breaking the line. Upon leaving the residence he didn’t allow the automatic gate to open completely and drove through. Snagging the gate and bending and twisting the gate till it was inoperable because was dragging on the ground, motor wasn’t powerful enough to drag it. One can imagine how upset I was arriving home to no water and a broken gate. My husband was up till 2 am fixing the water line. The next morning as soon as they opened I called in and asked what the driver/workers had reported. Lady looked over the delivery and stated nothing had been reported. I gave her a brief description of the extensive gate damage and that it needed to be fixed/replaces. She stated a manager would be in contact with me soon. Next day I called and asked what was coming of the issues. I was told they knew nothing of the situation. Quickly I realized this was something I would need to be documented with Lowe’s as well as Allen and Roth(cabinet company). As this company(CBC) denies even a simple phone call to report issues. I provided all pictures CBC asked for. Then needed pictures of the gravel disruption from the gate being altered. Provided that. Then she wanted pictures of the paint on the gate. Provided that. Then an email basically back stating that there was a lack of evidence. Meanwhile I had asked what her men stated happened...no mention of the well they backed over. However they did mention three different stories of how the gate got bent. First they stated the gate opened normally when they left. Then they tried to say they had to manually open it when they left. They also mentioned my father having to open the gate. So story has changed three times on what happened as they drove by the gate when leaving. But their email back sounds as if I have lack of evidence vs their men’s statements???? Huh. I guess maybe they think since they have drug this out several weeks that this will be swept under the rug. Think not. This is my very first review of a company....worst business I have ever delt with. They should be ashamed of how this was handled. I asked to replace a gate that your company broke, when I could have asked for so much more.... Instead what originally started as a $209 gate was worth their trouble and greater expenses and bad reviews that lie ahead for this company.