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On time, worked as a team, polite, clean and handled all items with great care
We used this company when when we moved three years ago, they were wonderful, everybody was so friendly and helpful! I even wrote such a great review that they used it on their website. But, we used them again last month and I can not say enough bad things. Tom, who was arrogant, came to do the estimate and didn't get back to me until over a week later when I finally called. I was set up with Jackie, who my moving coordinator, she was nice and I'm sure it's not her fault, but everything I asked about was always met with a no. Everything is their way or the highway, including the times of pick up and delivery. Forget that you're paying over $4000, you wait on them and do as your told. I know they have their own schedules and things to do, but let me give an example. On delivery day, they told us we had to move our closing up from 11 to as early as possible, we moved it to 10 as that was the only time everyone was available. So they asked if they could get into the house earlier. We had our realtor go to the house before the closing (we weren't available til 9:30), so he went to meet the movers at 9:00. Well they never showed, we got to the house for our final walk-through and they still weren't there. We go to our closing and come back and STILL not there!! They finally showed up a few minutes later. But the worst part of it all is all of the stuff that went missing during our move. Our vacuum cleaner, a brand new bag of 36lb dog food, three baby gates, a diaper pail, our garbage can, shovels, brooms, my dad's tools and drill set, three boxes of food, etc. all totaling over $600. I filed a claim with the company, and they have denied it saying I signed the paperwork that all had arrived. So my advice to anybody using them, MAKE SURE ALL OF YOUR STUFF IS THERE BEFORE SIGNING ANYTHING!! Count your boxes, anything not in boxes to look for!!! And my best advice is use anybody but this company!!
I’ve used them before and am using them again.
Terrific job at a very fair price!!!
Everybody uses the pipes.