Bartlett Moving Companies 2025

The men who performed our move were very professional, friendly, and overall conscientious. However, we learned after the move that MANY items from one room were packed in boxes from other rooms and other levels of the house that did not go together. This method of packing continues to cause us much frustration and distress.

They moved us into our new home over two weeks ago, and several items remain that we still cannot locate due to the haphazard way they packed our items. To make this process simpler for them and us, we labeled each room with a number, so they would pack a box with that number and place it in the room with the corresponding number at the new residence.

In some cases, they adhered to this protocol. In many other circumstances, we have boxes with a certain number associated with a particular room, mixed with items from one, two, or three other rooms, without being notated on the box. This has caused us to lose valuable time and anxiety when searching for items that should otherwise be easy to locate. For these reasons, we don’t believe the packing performed by the workers was equitable with the amount of money we paid for this service. It's not an unreasonable expectation that items from one room would be packed together.

Additionally, there were a few broken items. Of most important note, during the packing day, there was an electrical cord plastic casing and a nearby vent cover that was damaged. I happened to notice these damaged items during the move and brought them to the supervisor's attention. None of the workers, especially the one who caused the damage, brought it to our attention. We were home during that timeframe.

rates almost tripled in less than 12 months so watch out for notices and bills and just sell your stuff, not worth storing if you don't have to

Met with Irina at CubeSmart. Very helpful answered all my questions.