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It has been many years since I used Phil and his team and NOW I finally can leave a review. Phil moved my mother and brother all the way from California to Florida without any hiccups. He took great personal care if my family and packed ALL of their things, drove it all the way to florida and even put it all in storage for my mom. It was such a trying time for my mother at this time as her husband had just passed away and he had alot of stuff. My mother was so overwhelmed but Phil took all if that burden from her and carried it. Thank you Phil from the bottom of my heart for taking such great care of my mother and brother. Sincerely, Michelle Hillock
Mr. Ben and the team were very professional in handling my furniture while moving. This is my first time using movers. I will definitely be using People Choice Movers. I'm very very satisfied!!!!
I was quoted a price of $1300 to pack, move, and unpack my belongings. However, once the boxes were unloaded, the 5 employees that had come with the owner, Mr. Darrell Jackson, all refused to unpack them. Items were broken and Smith County Sherrif Dept found evidence that this moving company had stolen some of my property and tried to pawn it. Luckily, Detective Babcock was able to retrieve one of the items that had great sentimental value for me, my deceased husband’s dive watch. The movers knew my husband had served in the military and passed away because I had mentioned it when they were packing my belongings as some were obviously a man’s things, so this made the theft even more egregious and horrible. They knowingly stole from the disabled widow of an American veteran. However when it was time to pay them, , the owner of the company Darrell Jackson insisted that I owed them $3870 claiming that there was an hourly rate in addition to what I had been quoted. There was never any mention of an hourly rate before that very moment as I was in my new living room surrounded by boxes filled with items that his crew had refused to unpack. As Mr. Jackson insisted loudly that I owed him more money, I became afraid and agreed to pay him $2,480 if he would take his crew and leave. He went so far as to claim that the price he had originally given me was only a rough estimate & that he could hold a check until I had more money if I’d just write the check for what he wanted. I told him that was not at all an estimate because what he now wanted was a 300% increase. He said I had to pay. I told him I would pay only what I could at the moment if he would just leave with his crew of men. He agreed, and I dead bolted the door the second he stepped through it. I have filed a complaint with the Better Business Bureau, but Mr. Jackson did not write up a contract for the move, so they were unable to help me. The fact that stolen property was taken to a pawnshop in Jackson County by one of the people who worked for Jackson Moving and was directly involved with moving my possessions & that one of the missing items was recovered by the Smith County Sherrif’s Department is all the proof I think anyone should need to steer clear of this company. Mr. Darrell Jackson showed no remorse when confronted by the police. He told the officers that he guessed the items his employee had been caught pawning had just been left on the truck on accident. He owes me a full refund for not doing the work he was paid to do and for allowing theft of some of my belongings. Dr. R.A. Collier