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I was quoted a price of $1300 to pack, move, and unpack my belongings. However, once the boxes were unloaded, the 5 employees that had come with the owner, Mr. Darrell Jackson, all refused to unpack them. Items were broken and Smith County Sherrif Dept found evidence that this moving company had stolen some of my property and tried to pawn it. Luckily, Detective Babcock was able to retrieve one of the items that had great sentimental value for me, my deceased husband’s dive watch. The movers knew my husband had served in the military and passed away because I had mentioned it when they were packing my belongings as some were obviously a man’s things, so this made the theft even more egregious and horrible. They knowingly stole from the disabled widow of an American veteran. However when it was time to pay them, , the owner of the company Darrell Jackson insisted that I owed them $3870 claiming that there was an hourly rate in addition to what I had been quoted. There was never any mention of an hourly rate before that very moment as I was in my new living room surrounded by boxes filled with items that his crew had refused to unpack. As Mr. Jackson insisted loudly that I owed him more money, I became afraid and agreed to pay him $2,480 if he would take his crew and leave. He went so far as to claim that the price he had originally given me was only a rough estimate & that he could hold a check until I had more money if I’d just write the check for what he wanted. I told him that was not at all an estimate because what he now wanted was a 300% increase. He said I had to pay. I told him I would pay only what I could at the moment if he would just leave with his crew of men. He agreed, and I dead bolted the door the second he stepped through it. I have filed a complaint with the Better Business Bureau, but Mr. Jackson did not write up a contract for the move, so they were unable to help me. The fact that stolen property was taken to a pawnshop in Jackson County by one of the people who worked for Jackson Moving and was directly involved with moving my possessions & that one of the missing items was recovered by the Smith County Sherrif’s Department is all the proof I think anyone should need to steer clear of this company. Mr. Darrell Jackson showed no remorse when confronted by the police. He told the officers that he guessed the items his employee had been caught pawning had just been left on the truck on accident. He owes me a full refund for not doing the work he was paid to do and for allowing theft of some of my belongings. Dr. R.A. Collier
Mr. Ben and the team were very professional in handling my furniture while moving. This is my first time using movers. I will definitely be using People Choice Movers. I'm very very satisfied!!!!
I cannot express enough what a great job these guys did. Justin, Tyrone and Conner were kind, courteous and respectful of our belongings. They were efficient and strategic with the logistics of getting our furniture up three flights of stairs and made great use of their time! I would highly recommend and would use them again without question. I am so grateful for the respect and care of our belongings and home. Thank you guys!!
First time I ever hired a moving company.....and so glad I did! From my customer service manager, Cris Harmon who was AMAZING to work with and coordinate my move to the 4 man crew who actually moved us. Armstrong Relocation was a godsend!!! They accommodated all our needs and our move went super smooth. The 4 crew members were polite and professional and did a great job moving everything without damaging a thing! THANK YOU Armstrong Relocation!!
I was so nervous to hire movers, but Russ really put me at ease and made me feel like my things were as valued to him as it was to me. The price was more than fair and he stuck to his quote even when things changed. Everything he promised us, he delivered. The morning of our move they called 30 minutes before, arrived on time, and didn't fool around getting our stuff packed. The crew had no issues with packing our things carefully and making sure everything was labeled so when we unpacked we could find everything. I don't plan on ever moving again, but I will always recommend Russ and his crew to anyone who is even considering moving.
I recommend Murfreesboro Movers for your next move. The crew we had were very diligent, hard working, and respectful of our belongings. They rarely took a break and did everything they were supposed to do. I would use this company again.
We had Fox just complete our move from Fort Mill, SC to Knoxville and as we have a lot of nice furniture wanted it carefully moved. These guys did a phenomenal job. Very professional and moved some very heavy items down stairs with no issues. Best moving experience ever and will use them when we move into our home under construction. Highly recommend them for your next move.
Sent movers without experience or muscle. I was helping them which defeated the purpose of us hiring movers in the first place. They went 3 hours over our 2 hour quote even though everything was packed in boxes and broken down. Dropped a brand new computer desk and broke our washing machine. We called while this was happening and got a nasty attitude from the folks on the phone. It’s been over 2 weeks and we still haven’t heard anything about our damage claim and have yet to receive a simple apology. I wouldn’t recommend them to move my enemies.