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I was quoted a price of $1300 to pack, move, and unpack my belongings. However, once the boxes were unloaded, the 5 employees that had come with the owner, Mr. Darrell Jackson, all refused to unpack them. Items were broken and Smith County Sherrif Dept found evidence that this moving company had stolen some of my property and tried to pawn it. Luckily, Detective Babcock was able to retrieve one of the items that had great sentimental value for me, my deceased husband’s dive watch. The movers knew my husband had served in the military and passed away because I had mentioned it when they were packing my belongings as some were obviously a man’s things, so this made the theft even more egregious and horrible. They knowingly stole from the disabled widow of an American veteran. However when it was time to pay them, , the owner of the company Darrell Jackson insisted that I owed them $3870 claiming that there was an hourly rate in addition to what I had been quoted. There was never any mention of an hourly rate before that very moment as I was in my new living room surrounded by boxes filled with items that his crew had refused to unpack. As Mr. Jackson insisted loudly that I owed him more money, I became afraid and agreed to pay him $2,480 if he would take his crew and leave. He went so far as to claim that the price he had originally given me was only a rough estimate & that he could hold a check until I had more money if I’d just write the check for what he wanted. I told him that was not at all an estimate because what he now wanted was a 300% increase. He said I had to pay. I told him I would pay only what I could at the moment if he would just leave with his crew of men. He agreed, and I dead bolted the door the second he stepped through it. I have filed a complaint with the Better Business Bureau, but Mr. Jackson did not write up a contract for the move, so they were unable to help me. The fact that stolen property was taken to a pawnshop in Jackson County by one of the people who worked for Jackson Moving and was directly involved with moving my possessions & that one of the missing items was recovered by the Smith County Sherrif’s Department is all the proof I think anyone should need to steer clear of this company. Mr. Darrell Jackson showed no remorse when confronted by the police. He told the officers that he guessed the items his employee had been caught pawning had just been left on the truck on accident. He owes me a full refund for not doing the work he was paid to do and for allowing theft of some of my belongings. Dr. R.A. Collier
Last minute move due to divorce and called every mover in town. Thank God everybody was booked and my last call was to Peroulas Moving & Storage. John Peroulas answered his phone on a late Friday evening. Best movers I’ve ever had...Period! I’ll never use another moving company. These guys weren’t your typical strung out or hung over movers tryna make a dollar in between fixes. These dudes were incredibly efficient and right on time! Very motivated and professional movers! Thank you guys, I really appreciate y’all sacrificing your Saturday to help me out in a pinch! I won’t ever forget it! Donnie Davis
Super great people that have their stuff together. Chris is always helpful and accommodating thank you guys for all your hard work and keeping up with my confusion.
They scheduled me and gave me all the details that I needed to know. They also stayed in touch with me throughout the entire process. The crew showed up and were absolutely amazing! They were so sweet, hardworking, and thorough! They moved all my stuff safely and promptly while also having conversations to keep my stress levels down. They were all fantastic. They didn’t leave a scuff on the walls and nothing was damaged. I can honestly say that I am so pleased with the business but more importantly the crew! I am forever grateful for all their help! If I could leave more than 5 stars, I would! Waylan and his crew are THE BEST! Hire them! You will not regret it!