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In continuance of my response to Rob C.'s review: We cannot be held responsible for items that have left our possession by means of another moving company when they refused to complete the inventory check off process. For all we know, the driver dropped items resulting in damage or did not load the truck properly which can result in damages. We were NOT hired to help load the driver’s truck and therefore take no responsibility in how it was loaded. Ashley hired North Texas Movers to load her belongings at the origin residence and place them in our storage. We did this. Then Ashley asked that we release the contents of the storage vaults to a “friend” and we did that. When Thor Movers took possession of Ashley’s goods, Thor Movers accepted responsibility which released North Texas Movers of all liability with exception to any claims that were made at the time of pick-up. Reputable, outstanding, highly recommended Moving Companies are VERY knowledgeable about how inventory check-off lists are a pertinent process especially when taking possession of goods from another company. We accommodated Ashley in every way possible even during a time of Global Crisis. Our obligations were met, and your slanderous comments are simply unsubstantiated. We ARE a great company with a great reputation and make it a top priority to right any wrongs we are responsible for. However, we can only work with facts and the inventory sheets from Ashley’s original move contain the facts. Have a good day, sir!