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This is Taj Mahal of self storage in Manvel. The manager was courteous and professional. Highly recommend for all your storage needs.
My deceased brother had a storage unit at Public Storage in Manvel on County Rd 8. When we came to open the unit, we discovered we did not have the correct key to open the lock. Fortunately for us, Roxanne was working in the office and was able to arrange for a new lock to be installed for a nominal fee. She contacted her management to confirm that they had reviewed the paperwork we had submitted previously to have lawful access to the unit. She was extremely helpful and pleasant to work with. If you've ever had to settle the estate of a deceased relative you know how complicated some processes can be. Roxanne made this step easy and even called us back once the lock had been installed.
Danielle was so kind and helped me understand everything I was doing. Definitely would keep my business here!
I have been renting with public storage for some time now and I have never experienced the level of understanding and customer service and professionalism like I have with Roxy.