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Because of Mr. Olaf my experience with SurePoint was above and beyond! I came in a month ago to inquire about pricing and to look at a unit. I was very pleased with the price and the unit size. Olaf’s professionalism and kindness made my decision so easy. Thank you!
I rented a unit from extra storage on Roy Richards, I had just lost my brother in-law was trying to make sure some things were in place before my husband came home and Kristen was so helpful and so compassionate. She even offered me some old boxes to use to help repack things I already had in storage. I would recommend renting from Extra storage on Roy Richards in Schertz.
Lyle was amazing he helped me upgrade when I got the wrong size storage online with no problems.
Mobile Mini in Schertz Tx. Very attentive and fast resolving any issues! Excellent customer service! Thank you!
Do not use this moving company. They kept changing the pick up window for when they would come and then they WAY underestimated how much room would be needed (they told me it would be $3000 and then when movers actually got there they said it would probably be about $6000). They would not refund me the deposit even though I was way underestimated. I had “wardrobes and I was told those done count as boxes but even if they didn’t take those there was not enough room on the truck for us. The manager was rude and said they could have brought another truck if I hadn’t sent the movers away and therefore would lose my deposit. I think it’s kind of ridiculous that they showed up 6 hours after the window they gave us and then wanted to bring a second truck (and split up our belongings?) and they won’t give us a refund. This is a scam.
Andrew and his team are fantastic! They show care for your items, have the proper equipment, and can really assist with all different types of projects from moving in/out to delivering items that you ordered and can't get home. Andrew and 2 College Brothers are my go to moving company and highly recommend using them also!!
I have tried on numerous occasions to get an estimate from Armstrong. I had a 4:15 virtual appointment on 2/25/25. I got confirmation emails. The agent was a no show. On 2/26/25 I agreed to another virtual appointment at 5 PM. I was told the quote would be ready by 2/27/25 close of business at the latest. I waited and no quote was received by close of business on 2/28/25.
If it is this hard to get a quote for service, how good is the service going to be at moving time?
Easy set up online simply because trying to get a hold of someone on the phone can be a pain. Very respectful though when a call is returned